Baldwin Inn & Suites, SureStay Collection by Best Western | Hotel in West Springfield

7.6 (95 Reviews) |   Pet Friendly  8 Bathrooms  34 Guests
West Springfield Hotel | Baldwin Inn & Suites, SureStay Collection by Best Western

Hotel in West Springfield

Located within a 3-minute walk of Eastern States Expo Center and 300 yards of The Big E, Baldwin Inn & Suites, SureStay Collection by Best Western provides rooms in West Springfield. The property is around 20 miles from Wintonbury Hills Golf Course, 26 miles from Amherst College and 26 miles from Comcast Theatre. Mark Twain House is 28 miles away and Elizabeth Park is 29 miles from the hotel. The units are equipped with air conditioning, a flat-screen TV with satellite channels, a fridge, a coffee machine, a shower, free toiletries and a desk. Featuring a private bathroom with a bath and a hairdryer, rooms at the hotel also have free WiFi, while selected rooms here will provide you with a balcony. All guest rooms feature a closet. A continental breakfast is available at Baldwin Inn & Suites, SureStay Collection by Best Western. The accommodation can conveniently provide information at the reception to help guests to get around the area. XL Center is 27 miles from Baldwin Inn & Suites, SureStay Collection by Best Western, while Wadsworth Atheneum is 27 miles away. Bradley International Airport is 11 miles from the property.

Baldwin Inn & Suites, SureStay Collection by Best Western is located in West Springfield.

This 46 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pet Friendly, Security/Safety, and several others. This is a good star rated property and has over 95 reviews with the average score of 7.6 . Coming to West Springfield and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 46 Bedrooms Hotel if you want to learn more about this FloatHomes.com place in West Springfield. These details are authentic, as they are provided by our partner, booking.com.

This Baldwin Inn & Suites, SureStay Collection by Best Western in West Springfield is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Baldwin Inn & Suites, SureStay Collection by Best Western”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
21 Baldwin St., West Springfield, 01089-3705, USA

Amenities

Air Conditioner
Parking
Pet Friendly
Security/Safety
Sports/Activities
Fireplace/Heating
Guest Services
Child Friendly
Internet

Facility Overview

Parking
  • Parking on site
  • Free parking
  • Parking
  • Private Parking
Activities
  • Golf course (within 2 miles)
General
  • Wifi in all areas
  • Non-smoking rooms
  • Smoke-free property
  • Soundproof rooms
  • Heating
  • Pet friendly
  • Air conditioning
Guest Services
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Express check-in/out
  • 24-hour front desk
Internet
  • Wifi
  • Internet
  • Free Wifi
Security/Safety
  • CCTV outside property
  • Smoke alarms
  • Fire extinguishers
  • CCTV in common areas
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are allowed upon request and charges may apply.
Guest must reach out to property if arrival will be past 6:00 p.mguests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, this property does not accommodate bachelor(ette) or similar parties.

Reviews

Value for money:
7.79
Location:
8.38
Staff:
8.47
Facilities:
7.79
Comfort:
8.38
Cleanliness:
7.92
Victor
Oct 20, 2025 07:00:00 AM
Review Score:   7
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Room clean and simple. Staff was friendly. No issues with parking. Reasonable rates. Location close to highway. Overall pleasant stay.
Negative: Continental breakfast sparse, consisting of a few prepackaged cereal bars, yogurt and expired muffins. Didn't see fruit. Guess qualifies as breakfast and not big deal but really falls short even by continental breakfast standards. Location on gritty side and isolated. No issues but my first impression as driving to hotel.
See All Reviews

Room Arrangement

Room Info Facilities
Larger Room with Two Queen Beds, Sofa Bed and Living Area - Non-Smoking
Room Type: Family
Room Size: 42 m2
1 Sofa bed Bed
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Hairdryer, Bathtub or shower, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom, Towels, Shower, Toilet paper, Bathtub

Media & Technology

TV, Flat-screen TV, Satellite channels, Cable channels

General

Hardwood or parquet floors, Air conditioning, Smoke Alarm, Trash cans, Heating, Interconnecting room(s) available, Iron

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Refrigerator, Coffee machine

Living Area

Sofa, Desk, Sitting area

Bedroom

Alarm clock, Linens, Wardrobe or closet

Room Amenities

Socket near the bed, Sofa bed

Physical distancing

Single-room AC for guest accommodation
Large King Room with Full Kitchen, Living Area and Sofa Bed - Non-Smoking
Room Type: Quad
Room Size: 51 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Hairdryer, Bathtub or shower, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom, Towels, Shower, Toilet paper, Bathtub

Media & Technology

TV, Flat-screen TV, Satellite channels, Cable channels

General

Hardwood or parquet floors, Air conditioning, Smoke Alarm, Trash cans, Heating, Interconnecting room(s) available, Iron

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Kitchen, Dishwasher, Coffee machine, Stovetop, Refrigerator, Dining table

Living Area

Sofa, Desk, Sitting area

Bedroom

Alarm clock, Linens, Wardrobe or closet

Room Amenities

Socket near the bed, Sofa bed

Physical distancing

Single-room AC for guest accommodation
One-Bedroom King Suite with Full Kitchen, Living Area and Sofa Bed - Non-Smoking
Room Type: Quad
Room Size: 51 m2
1 King bed(s) Bed
1 Sofa bed Bed
One-Bedroom King Suite with Full Kitchen, Living Area and Sofa Bed - Non-Smoking

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Hairdryer, Bathtub or shower, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom, Towels, Shower, Toilet paper, Bathtub

Media & Technology

TV, Flat-screen TV, Satellite channels, Cable channels

General

Hardwood or parquet floors, Air conditioning, Smoke Alarm, Trash cans, Heating, Interconnecting room(s) available, Iron

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Kitchen, Dishwasher, Coffee machine, Stovetop, Refrigerator, Dining table

Living Area

Sofa, Desk, Sitting area

Bedroom

Alarm clock, Linens, Wardrobe or closet

Room Amenities

Socket near the bed, Sofa bed

Physical distancing

Single-room AC for guest accommodation
Large Queen Room with Two Queen Beds, Full Kitchen, Living Area and Sofa Bed - Non-Smoking
Room Type: Family
Room Size: 51 m2
1 Sofa bed Bed
2 Queen bed(s) Bed
Large Queen Room with Two Queen Beds, Full Kitchen, Living Area and Sofa Bed - Non-Smoking

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Hairdryer, Bathtub or shower, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom, Towels, Shower, Toilet paper, Bathtub

Media & Technology

TV, Flat-screen TV, Satellite channels, Cable channels

General

Hardwood or parquet floors, Air conditioning, Smoke Alarm, Trash cans, Heating, Interconnecting room(s) available, Iron

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Kitchen, Dishwasher, Coffee machine, Stovetop, Refrigerator, Dining table

Living Area

Sofa, Desk, Sitting area

Bedroom

Alarm clock, Linens, Wardrobe or closet

Room Amenities

Socket near the bed, Sofa bed

Physical distancing

Single-room AC for guest accommodation
Larger Room with Two Queen Beds, Sofa Bed, Balcony and Living Area - Non-Smoking
Room Type: Family
Room Size: 42 m2
1 Sofa bed Bed
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Hairdryer, Bathtub or shower, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom, Towels, Shower, Toilet paper, Bathtub

Media & Technology

TV, Flat-screen TV, Satellite channels, Cable channels

General

Hardwood or parquet floors, Air conditioning, Smoke Alarm, Trash cans, Heating, Interconnecting room(s) available, Iron

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Microwave, Refrigerator, Coffee machine

Living Area

Sofa, Desk, Sitting area

Bedroom

Alarm clock, Linens, Wardrobe or closet

Room Amenities

Socket near the bed, Sofa bed

Physical distancing

Single-room AC for guest accommodation
Room with Two Queen Beds - Non-Smoking
Room Type: Quad
Room Size: 37 m2
2 Queen bed(s) Bed
Room with Two Queen Beds - Non-Smoking

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Hairdryer, Bathtub or shower, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom, Towels, Shower, Toilet paper, Bathtub

Media & Technology

TV, Flat-screen TV, Satellite channels, Cable channels

General

Hardwood or parquet floors, Air conditioning, Smoke Alarm, Trash cans, Heating, Interconnecting room(s) available, Iron

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Refrigerator, Coffee machine

Living Area

Desk

Bedroom

Alarm clock, Linens, Wardrobe or closet

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
King Room - Non-Smoking
Room Type: Double
Room Size: 37 m2
1 King bed(s) Bed
King Room - Non-Smoking

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Hairdryer, Bathtub or shower, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom, Towels, Shower, Toilet paper, Bathtub

Media & Technology

TV, Flat-screen TV, Satellite channels, Cable channels

General

Hardwood or parquet floors, Air conditioning, Smoke Alarm, Trash cans, Heating, Interconnecting room(s) available, Iron

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Refrigerator, Coffee machine

Living Area

Desk

Bedroom

Alarm clock, Linens, Wardrobe or closet

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
King Room with Bath Tub - Disability Access/Non-Smoking
Room Type: Double
Room Size: 37 m2
1 King bed(s) Bed
King Room with Bath Tub - Disability Access/Non-Smoking

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Hairdryer, Bathtub or shower, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom, Towels, Shower, Toilet paper, Bathtub

Media & Technology

TV, Flat-screen TV, Satellite channels, Cable channels

General

Hardwood or parquet floors, Air conditioning, Smoke Alarm, Trash cans, Heating, Interconnecting room(s) available, Iron

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Refrigerator, Coffee machine

Living Area

Desk

Bedroom

Alarm clock, Linens, Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Adapted bath

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this West Springfield hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at West Springfield hotel?

Check-in time for West Springfield hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the West Springfield hotel have a swimming pool?

No, this West Springfield hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in West Springfield hotel?

Best-rates for the West Springfield hotel starts from $141 per night with includes Air Conditioner, Pet Friendly, Security/Safety, Child Friendly, Parking, Sports/Activities, Fireplace/Heating, Guest Services, Internet With all other amenities. Float Homes offers a wide range of floating homes, houseboats, and water chalets, ensuring each traveler finds their ideal water escape, whether planning a water getaway, a family vacation, or a pet-friendly retreat with the whole group.

Is West Springfield hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the West Springfield hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the West Springfield hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the West Springfield hotel?

Based on the information reported by the owner or manager, the West Springfield hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for West Springfield hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the West Springfield hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
US $141
You will be redirected to  
Hot Deal - It has been viewed 129 times today
Not the right fit? Check out our other properties in West Springfield
9.1 (85 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Balcony/Terrace
4.5 (309 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Fireplace/Heating