Best Western Papilio Hotel | Hotel in Surabaya

| 8.3 (182 Reviews) |  1 Bathroom  15 Guests
Surabaya Hotel | Best Western Papilio Hotel

Hotel in Surabaya

Boasting a rooftop pool overlooking the city, Best Western Papilio Hotel is conveniently located a 3-minute drive away from City of Tomorrow and a 10-minute drive from Surabaya Carnival Night Market. Free WiFi access is available throughout. The air-conditioned rooms have a seating area and a flat-screen cable TV. A safety deposit box, an electric kettle as well as a refrigerator with a mini-bar are provided. Private bathroom offers a shower, hairdryer and free toiletries. City view can be enjoyed from the room. Guests can enjoy dining on Indonesian specialties as well as western and Chinese cuisine at Mariposa Restaurant. Alternatively, guests may also order from the room service. Staff at the 24-hour front desk can assist with car hire and airport transfers, while the concierge service will be happy to assist with luggage storage. There is also meeting/banqueting facilities and a business center. After a day of sightseeing guests may enjoy relaxing massage at the spa and wellness center. Best Western Papilio Hotel is a 15-minute drive away from Royal Plaza and a 20-minute drive away from Juanda International Airport.

Best Western Papilio Hotel is located in Surabaya.

This 7 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, EV Charge Station, Toiletries, and several others. This is a 4 star rated property and has over 182 reviews with the average score of 8.3 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 7 Bedrooms Hotel if you want to learn more about this FloatHomes.com place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Best Western Papilio Hotel in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Best Western Papilio Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Jalan Ahmad Yani 176-178, Surabaya, 60235, Indonesia

Amenities

Air Conditioner
Parking
View
Wheelchair Accessible
Ocean View
Oceanfront
Accessibility
Security/Safety
EV Charge Station
Business Services
Wellness Facilities
Restaurant
Toiletries
Guest Services
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
Parking
  • Parking
  • Electric vehicle charging station
  • Private Parking
  • Parking garage
  • Parking on site
Accessibility
  • Toilet with grab rails
  • Bathroom emergency cord
Activities
  • Fitness
  • Fitness center
General
  • Facilities for disabled guests
  • Wifi in all areas
  • Air conditioning
  • Elevator
  • Non-smoking rooms
Guest Services
  • Concierge
  • Meeting/Banquet facilities
  • Room service
  • Laundry
  • Baggage storage
  • 24-hour front desk
  • Fax/Photocopying
  • Dry cleaning
  • Daily housekeeping
  • Business center
  • ATM on site
  • Ironing service
Internet
  • Internet
  • Free Wifi
  • Wifi
Security/Safety
  • Key card access
  • CCTV in common areas
  • Fire extinguishers
  • 24-hour security
  • Smoke alarms
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Beach umbrellas
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 18
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.33
Location:
8.38
Staff:
8.67
Facilities:
8.16
Comfort:
8.37
Cleanliness:
8.36
Noordin Aboo Talib
Dec 22, 2025 08:00:00 AM
Review Score:   8
Malaysia
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Executive Queen Room - Non-Smoking
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed
Executive Queen Room - Non-Smoking

Food & Drink

Minibar, Tea/Coffee maker

General

Interconnecting room(s) available, Safe, Air conditioning

Media & Technology

Telephone, DVD player, Radio, Cable channels

Bathroom

Hairdryer, Bathrobe

Kitchen

Refrigerator, Microwave

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock
King Suite
Room Type: Triple
Room Size: 56 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Interconnecting room(s) available, Safe, Air conditioning

Media & Technology

Telephone, DVD player, Radio, Cable channels

Bathroom

Hairdryer, Bathrobe

Kitchen

Refrigerator, Microwave

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock
Superior Twin Room with City View and Shower - Non-Smoking
Room Type: Double
Room Size: 28 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Interconnecting room(s) available, Safe, Air conditioning

Media & Technology

Telephone, DVD player, Radio, Cable channels

Bathroom

Hairdryer, Bathrobe

Kitchen

Refrigerator, Microwave

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock
Deluxe Queen Room with City View and Shower - Smoking
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Interconnecting room(s) available, Safe, Air conditioning

Media & Technology

Telephone, DVD player, Radio, Cable channels

Bathroom

Hairdryer, Bathrobe

Kitchen

Refrigerator, Microwave

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock
Deluxe Twin Room with City View and Shower - Smoking
Room Type: Double
Room Size: 28 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Interconnecting room(s) available, Safe, Air conditioning

Media & Technology

Telephone, DVD player, Radio, Cable channels

Bathroom

Hairdryer, Bathrobe

Kitchen

Refrigerator, Microwave

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock
Deluxe Queen Room with City View and Shower - Non-Smoking
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Interconnecting room(s) available, Safe, Air conditioning

Media & Technology

Telephone, DVD player, Radio, Cable channels

Bathroom

Hairdryer, Bathrobe

Kitchen

Refrigerator, Microwave

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock
Deluxe Twin Room with City View and Shower - Non-Smoking
Room Type: Double
Room Size: 28 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Interconnecting room(s) available, Safe, Air conditioning

Media & Technology

Telephone, DVD player, Radio, Cable channels

Bathroom

Hairdryer, Bathrobe

Kitchen

Refrigerator, Microwave

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock

FAQ's

Is this Best Western Papilio Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Best Western Papilio Hotel?

Check-in time for Best Western Papilio Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Best Western Papilio Hotel have a swimming pool?

No, this Best Western Papilio Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Best Western Papilio Hotel?

Best-rates for the Best Western Papilio Hotel starts from $39 per night with includes Air Conditioner, Parking, Restaurant, Ocean View, Security/Safety, EV Charge Station, Toiletries, Child Friendly, View, Wheelchair Accessible, Laundry, Oceanfront, Accessibility, Business Services, Wellness Facilities, Guest Services, Internet With all other amenities. Float Homes offers a wide range of floating homes, houseboats, and water chalets, ensuring each traveler finds their ideal water escape, whether planning a water getaway, a family vacation, or a pet-friendly retreat with the whole group.

Is Best Western Papilio Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Best Western Papilio Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Best Western Papilio Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Best Western Papilio Hotel?

Based on the information reported by the owner or manager, the Best Western Papilio Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Best Western Papilio Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Best Western Papilio Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
US $39
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