Hacienda Cusin | Hotel in Otavalo

| 9.1 (73 Reviews) |   Pet Friendly  8 Bathrooms  18 Guests
San Pablo del Lago Hotel | Hacienda Cusin

Hotel in San Pablo del Lago, Otavalo

Set in a 17th Century colonial-style house only a 20-minutes drive from Otavalo craft market, Hacienda Cusin offers designated free WiFi areas. It features a restaurant and a garden. With beamed ceilings and Andean-themed decor, rooms at Cusin feature heating and private balconies. Some of them offer garden views. They are fitted with antique wooden desks and beds with handwoven bedspreads. An American or Continental breakfast is served daily. The restaurant offers regional specialties, while drinks and snacks can be ordered at the bar. Guests can relax in the charming lobby, which features a fireplace. Bikes are available to explore the surroundings, and massage sessions can be requested. Spanish lessons are provided and there is a DVD library with over 300 movies. A games room and several sports courts are featured. Hacienda Cusin is a 1.5-hour drive from Quito’s Mariscal Sucre International Airport.

Hacienda Cusin is located in Otavalo.

This 31 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pet Friendly, Designated Smoking Area, and several others. This is a 4 star rated property and has over 73 reviews with the average score of 9.1 . Coming to Otavalo and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 31 Bedrooms Hotel if you want to learn more about this FloatHomes.com place in Otavalo. These details are authentic, as they are provided by our partner, booking.com.

This Hacienda Cusin in Otavalo is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hacienda Cusin”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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San Pablo del lago, calle Chiriboga s/n, Otavalo, EC100450, Ecuador

Amenities

ParkingParking
Pet FriendlyPet Friendly
Designated Smoking AreaDesignated Smoking Area
TVTV
ViewView
Balcony/TerraceBalcony/Terrace
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Barbecue/Outdoor CookingBarbecue/Outdoor Cooking
Child FriendlyChild Friendly
HeatingHeating
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Breakfast in the roomBreakfast in the room
  • Snack barSnack bar
  • Special diet meals (on request)Special diet meals (on request)
  • BarBar
  • FruitFruit
  • Wine/ChampagneWine/Champagne
  • Coffee house on siteCoffee house on site
  • RestaurantRestaurant
  • Kids' mealsKids' meals
ParkingParking
  • ParkingParking
  • Private ParkingPrivate Parking
  • Free parkingFree parking
  • Parking on siteParking on site
ActivitiesActivities
  • Ping-pongPing-pong
  • Bike toursBike tours
  • Pool tablePool table
  • Horseback ridingHorseback riding
  • Back massageBack massage
  • DartsDarts
  • MassageMassage
  • Foot massageFoot massage
  • Live music/PerformanceLive music/Performance
  • Cooking classCooking class
  • Game roomGame room
  • PlaygroundPlayground
  • HikingHiking
  • Entertainment staffEntertainment staff
  • Full-body massageFull-body massage
  • Yoga classesYoga classes
  • CyclingCycling
  • Neck massageNeck massage
  • Hand massageHand massage
  • Couples' massageCouples' massage
  • Temporary art galleriesTemporary art galleries
  • Walking toursWalking tours
  • Head massageHead massage
  • Kids' clubKids' club
  • Tour or class about local cultureTour or class about local culture
  • Public BathPublic Bath
  • Happy hourHappy hour
  • Themed dinnersThemed dinners
EntertainmentEntertainment
  • Outdoor play equipment for kidsOutdoor play equipment for kids
  • Board games/PuzzlesBoard games/Puzzles
  • Indoor play areaIndoor play area
GeneralGeneral
  • Designated smoking areaDesignated smoking area
  • Smoke-free propertySmoke-free property
  • Family roomsFamily rooms
  • Pet friendlyPet friendly
  • Hypoallergenic room availableHypoallergenic room available
  • Non-smoking roomsNon-smoking rooms
  • SafeSafe
  • HeatingHeating
  • Convenience store on siteConvenience store on site
Guest ServicesGuest Services
  • ConciergeConcierge
  • Baggage storageBaggage storage
  • Babysitting/Child servicesBabysitting/Child services
  • Private check-in/outPrivate check-in/out
  • Shuttle serviceShuttle service
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • Daily housekeepingDaily housekeeping
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Tour deskTour desk
  • Ironing serviceIroning service
  • Room serviceRoom service
  • Packed lunchesPacked lunches
  • Fax/PhotocopyingFax/Photocopying
  • 24-hour front desk24-hour front desk
  • Airport shuttleAirport shuttle
  • Grocery deliveriesGrocery deliveries
  • Suit pressSuit press
  • Shared lounge/TV areaShared lounge/TV area
  • LaundryLaundry
  • Business centerBusiness center
  • Invoice providedInvoice provided
InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
  • InternetInternet
OutdoorsOutdoors
  • BBQ facilitiesBBQ facilities
  • Outdoor furnitureOutdoor furniture
  • GardenGarden
  • Sun deckSun deck
  • Picnic areaPicnic area
  • TerraceTerrace
Security/SafetySecurity/Safety
  • Fire extinguishersFire extinguishers
  • CCTV in common areasCCTV in common areas
  • 24-hour security24-hour security
  • Key accessKey access
  • Smoke alarmsSmoke alarms
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areasPhysical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securelyDelivered food covered securely
  • Breakfast to-go containersBreakfast to-go containers
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • First aid kits availableFirst aid kits available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionalsAccess to healthcare professionals
  • Cashless payment availableCashless payment available
  • Physical distancing rules followedPhysical distancing rules followed
  • Contactless check-in/outContactless check-in/out
Transportation/ShuttleTransportation/Shuttle
  • Airport drop-offAirport drop-off
  • Airport pickupAirport pickup

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation Policy
Cancellation Policy
Non refundable
Pet Policy
Pet Policy
Pets are allowed and charges may apply.

Reviews

Value for money:
8.92
Location:
9.01
Staff:
9.48
Facilities:
9.06
Comfort:
9.34
Cleanliness:
9.01
Paula F
Aug 31, 2026 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Cusin was built with love and everywhere you look there is art. The staff are super friendly. The breakfast was ample and delicious. The attention to detail, like a hot water bottle to warm up your bed at night makes you feel cared for.
Summary: If you want a peaceful retreat filled with natural beauty and art stay at Cusin.
See All Reviews

Room Arrangement

Room InfoFacilities
Double Room
Room Type: Double
Room Size: 12 m2
1 Queen bed(s) Bed
Double Room

Bathroom

Hairdryer, Private bathroom, Towels, Body soap, Shower, Toilet paper, Conditioner, Shampoo, Free toiletries

General

Private entrance, Hardwood or parquet floors, Trash cans, Key access, Heating, Smoke alarm, Safety deposit box

Outdoors

Balcony

Living Area

Desk, Seating area, Fireplace, Sofa

View

View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Room amenities

Clothes rack, Sofa bed, Socket near the bed, Feather pillow

Food & Drink

Chocolate or cookies, Fruits, Bottle of water
Superior Double Room
Room Type: Double
Room Size: 16 m2
1 Queen bed(s) Bed
Superior Double Room

Bathroom

Hairdryer, Private bathroom, Bath or shower, Towels, Body soap, Shower, Toilet paper, Conditioner, Shampoo, Free toiletries

General

Private entrance, Hardwood or parquet floors, Trash cans, Key access, Heating, Smoke alarm, Safety deposit box

Outdoors

Balcony, Patio

Living Area

Desk, Seating area, Fireplace, Sofa

View

View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Room amenities

Clothes rack, Socket near the bed, Feather pillow

Food & Drink

Chocolate or cookies, Fruits, Bottle of water
Standard Quadruple Room
Room Type: Quad
Room Size: 24 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed
4 Twin bed(s) Bed
Standard Quadruple Room

Bathroom

Hairdryer, Private bathroom, Towels, Body soap, Shower, Toilet paper, Conditioner, Shampoo, Free toiletries

General

Private entrance, Hardwood or parquet floors, Trash cans, Key access, Heating, Smoke alarm, Safety deposit box

Living Area

Desk, Fireplace, Sofa

View

View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Room amenities

Clothes rack, Sofa bed, Socket near the bed, Feather pillow

Food & Drink

Chocolate or cookies, Fruits, Bottle of water
Triple Room
Room Type: Triple
Room Size: 10 m2
3 Twin bed(s) Bed
1 Twin bed(s) Bed
1 Queen bed(s) Bed
Triple Room

Bathroom

Hairdryer, Private bathroom, Towels, Body soap, Shower, Toilet paper, Conditioner, Shampoo, Free toiletries

General

Private entrance, Hardwood or parquet floors, Trash cans, Key access, Heating, Smoke alarm, Safety deposit box

Outdoors

Balcony

Living Area

Desk, Seating area, Fireplace, Sofa

View

View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Room amenities

Clothes rack, Sofa bed, Socket near the bed, Feather pillow

Food & Drink

Chocolate or cookies, Fruits, Bottle of water
Presidential Suite
Room Type: Suite
Room Size: 10 m2
1 Queen bed(s) Bed
Presidential Suite

Bathroom

Hairdryer, Private bathroom, Bath or shower, Towels, Body soap, Shower, Toilet paper, Conditioner, Shampoo, Free toiletries

General

Private entrance, Hardwood or parquet floors, Trash cans, Key access, Heating, Smoke alarm, Safety deposit box

Living Area

Desk, Seating area, Fireplace, Sofa

View

View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Room amenities

Clothes rack, Socket near the bed, Feather pillow

Food & Drink

Chocolate or cookies, Fruits, Bottle of water
Standard Single Room
Room Type: Single
Room Size: 7 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed
Standard Single Room

Bathroom

Hairdryer, Private bathroom, Towels, Body soap, Shower, Toilet paper, Conditioner, Shampoo, Free toiletries

General

Private entrance, Hardwood or parquet floors, Trash cans, Key access, Heating, Smoke alarm, Safety deposit box

Living Area

Desk, Fireplace, Sofa

View

View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Room amenities

Clothes rack, Socket near the bed, Feather pillow

Food & Drink

Chocolate or cookies, Fruits, Bottle of water
Standard Twin Room
Room Type: Twin
Room Size: 12 m2
2 Full bed(s) Bed
Standard Twin Room

Bathroom

Hairdryer, Private bathroom, Towels, Body soap, Shower, Toilet paper, Conditioner, Shampoo, Free toiletries

General

Private entrance, Hardwood or parquet floors, Trash cans, Key access, Heating, Smoke alarm, Safety deposit box

Living Area

Desk, Fireplace, Sofa

View

View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Room amenities

Clothes rack, Socket near the bed, Feather pillow

Food & Drink

Chocolate or cookies, Fruits, Bottle of water
Standard Suite
Room Type: Suite
Room Size: 16 m2
2 Twin bed(s) Bed
Standard Suite

Bathroom

Hairdryer, Private bathroom, Towels, Body soap, Shower, Toilet paper, Conditioner, Shampoo, Free toiletries

General

Private entrance, Hardwood or parquet floors, Trash cans, Key access, Heating, Smoke alarm, Safety deposit box

Living Area

Desk, Fireplace, Sofa

View

View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Room amenities

Clothes rack, Socket near the bed, Feather pillow

Food & Drink

Chocolate or cookies, Fruits, Bottle of water

FAQ's

Is this Hacienda Cusin pet-friendly for guests? 

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hacienda Cusin? 

Check-in time for Hacienda Cusin starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hacienda Cusin have a swimming pool? 

No, this Hacienda Cusin does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hacienda Cusin? 

Best-rates for the Hacienda Cusin starts from $200 per night with includes Parking, Pet Friendly, Designated Smoking Area, TV, View, Balcony/Terrace, Transportation/Shuttle, Security/Safety, Business Services, Sports/Activities, Wellness Facilities, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Barbecue/Outdoor Cooking, Child Friendly, Heating, Internet, Laundry With all other amenities. Float Homes offers a wide range of floating homes, houseboats, and water chalets, ensuring each traveler finds their ideal water escape, whether planning a water getaway, a family vacation, or a pet-friendly retreat with the whole group.

Is Hacienda Cusin a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hacienda Cusin wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Hacienda Cusin has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hacienda Cusin? 

Based on the information reported by the owner or manager, the Hacienda Cusin indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hacienda Cusin? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Hacienda Cusin are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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