Hotel East 21 Tokyo | Hotel in Tokyo

| 9.0 (1003 Reviews) |  1 Bathroom
Kiyosumi-Shirakawa Hotel | Hotel East 21 Tokyo

Hotel in Kiyosumi-Shirakawa, Tokyo

Hotel with 4 restaurants, near Kiyosumi Garden
4 restaurants, an indoor pool, and a bar/lounge are available at this hotel. Free WiFi in public areas and free train station drop-off are also provided. Other amenities include a sauna, a coffee shop/cafe, and self parking.
Hotel East 21 Tokyo offers 394 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.


An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

Guests under 18 years old are not allowed in the fitness facility.

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6-3-3 Toyo, Koto-ku, Tokyo, 135-0016, Japan

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Private bathroom
  • Bidet
  • Shower/tub combination
  • Hair dryer
  • Free toiletries
Bedroom
  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets
  • Air conditioning
  • Desk
  • Phone
  • Slippers
  • Iron/ironing board (on request)
Breakfast
  • 4 restaurants and 1 coffee shop/cafe
  • Room service available
  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: JPY 3630 for adults and JPY 1500 for children
  • 1 bar
  • Electric kettle
  • Refrigerator
Parking
  • Roundtrip airport shuttle (surcharge) from 8:00 AM - 4:00 PM
  • Self parking on site (JPY 1500 per night; includes in/out privileges)
  • Free train station drop-off shuttle from 7:00 AM - noon
  • Train station shuttle at scheduled times
  • Height restrictions apply for onsite parking
  • Airport shuttle at scheduled times
Accessibility
  • Elevator
  • Accessible airport shuttle
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Indoor pool
  • Shopping
  • Seasonal outdoor pool
  • Sauna
Entertainment
  • TV
General
  • Meeting rooms - 7
  • Front-desk safe
  • Free newspapers in lobby
  • Elevator
  • Banquet hall
  • English
  • Japanese
  • Shared microwave
  • Designated smoking areas
Guest Services
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Refrigerator
  • Laundry facilities
  • Luggage storage
  • Daily housekeeping
  • 24-hour front desk
  • Multilingual staff
  • Concierge services
  • Wedding services
  • Porter/bellhop
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before 11 am
Child Policy
Children are welcome. kids stay free! one child 6 years old or younger stays free, per registered adult, when using existing bedding. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately jpy 3630 for adults and jpy 1500 for children airport shuttle fee: jpy 1200 per person (one-way) airport shuttle fee per child: jpy 600 (one-way), (from 6 to 12 years old) self parking fee: jpy 1500 per night (in/out privileges) facilities fee: jpy 10000 per person and includes use of: sauna; swimming pool; fitness facilities the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
The seasonal outdoor pool is open from 10 am-5 pm (last entry by 4 pm), july 19 - august 31, 2025, and 1-5 pm (last entry by 4 pm), september 1-30, 2025. the seasonal outdoor pool is open only to guests aged 16 and older from 6-10 pm (last entry by 9 pm), june 28-september 30, 2025. children aged 3 and under are not permitted in the seasonal outdoor pool. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges health club facilities (indoor pool, fitness center, sauna, spa tub) are available only to members (surcharge; must be age 18 or older). guests who wish to access these facilities must pay an initial health club member fee as well as the yearly membership fee. non-members are not permitted to use the health club facilities. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Maria
Jul 26, 2025 04:03:25 AM
Review Score:   6
Summary: Great breakfast and cleaning, that's it what is good. Room is big but furniture is old and not enough storage despite the quiet big room size! Staff knowledge of English is quite poor.. I stayed at 3 star hotel and people there knew English better. Location is quite but to see most iconic places will require some travel, there is not much nearby. You need to pay for almost everything.
See All Reviews

Room Arrangement

Room Info Facilities
[Non-Smoking] Deluxe Twin Room (with 1 Extra bed and 1 Sofa Bed)
Room Size: 371 square feet m2
4 Twin Beds and Twin Sofa Bed
[Non-Smoking] Deluxe Twin Room (with 1 Extra bed and 1 Sofa Bed)

General

Bed count minimum 4, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 10.43, Square feet - 371, Square meters - 35, Bed count maximum 4
[Non-Smoking] Single Room
Room Size: 215 square feet m2
1 Twin Bed
[Non-Smoking] Single Room

General

Square meters - 20, Number of living rooms 0, Square feet - 215, No rollaway/extra beds, Number of bedrooms - 0, Ping - 5.87, Bed count minimum 1, Bed count maximum 1
[Non-Smoking] Double Room
Room Size: 290 square feet m2
1 Double Bed
[Non-Smoking] Double Room

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 290, Ping - 8.15, Square meters - 27, Bed count minimum 1, Bed count maximum 1
[Non-Smoking] Deluxe Double Room
Room Size: 371 square feet m2
1 Double Bed
[Non-Smoking] Deluxe Double Room

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 10.43, Square feet - 371, Square meters - 35, Bed count minimum 1, Bed count maximum 1
[Non-Smoking] Wide Single (19.5spm/ For 2 People)
Room Size: 210 square feet m2
1 Large Twin Bed
[Non-Smoking] Wide Single (19.5spm/ For 2 People)

General

Square meters - 20, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 5.9, Bed count minimum 1, Square feet - 210, Bed count maximum 1
[Non-Smoking] Business Single (15sqm/ For 2 People), 1 single bed
Room Size: 161 square feet m2
1 Large Twin Bed
[Non-Smoking] Business Single (15sqm/ For 2 People), 1 single bed

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 161, Square meters - 15, Bed count minimum 1, Bed count maximum 1, Ping - 4.52
[Non-Smoking] Business Single Room
Room Size: 161 square feet m2
1 Twin Bed
[Non-Smoking] Business Single Room

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 161, Ping - 5, Square meters - 15, Bed count minimum 1, Bed count maximum 1
[Non-Smoking] Wide Single Room
Room Size: 210 square feet m2
1 Large Twin Bed
[Non-Smoking] Wide Single Room

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6, Square meters - 19.5, Bed count minimum 1, Square feet - 210, Bed count maximum 1
[Non-Smoking] Suite (City View)
Room Size: 581 square feet m2
2 Twin Beds
[Non-Smoking] Suite (City View)

General

Square meters - 54, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Ping - 16.33, Square feet - 581, Bed count minimum 2, City view, Bed count maximum 2
[Non-Smoking] Japanese Style Room (54sqm) (For 4 People)
Room Size: 581 square feet m2
4 Twin Futons Bed
[Non-Smoking] Japanese Style Room (54sqm) (For 4 People)

General

Square meters - 54, Bed count minimum 4, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Ping - 16.33, Square feet - 581, Bed count maximum 4, City view
[Non-Smoking] Deluxe Family Twin Room (with 1 Extra bed + 1 Sofa bed)
Room Size: 452 square feet m2
4 Twin Beds and Twin Sofa Bed
[Non-Smoking] Deluxe Family Twin Room (with 1 Extra bed + 1 Sofa bed)

General

Bed count minimum 4, Square meters - 42, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 12.7, Bed count maximum 4, Square feet - 452
[Non-Smoking] Concept Room (Tokyo Skytree View)
Room Size: 452 square feet m2
1 Double Bed
[Non-Smoking] Concept Room (Tokyo Skytree View)

General

Square meters - 42, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 13, Bed count minimum 1, Square feet - 452, Bed count maximum 1
[Non-Smoking] Superior Twin Room (For 2 People) (Available Only 1 room on the same floor)
Room Size: m2
2 Twin Beds
[Non-Smoking] Superior Twin Room (For 2 People) (Available Only 1 room on the same floor)

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
[Non-Smoking] Superior Twin Room (Single Use) (Available Only 1 room on the same floor)
Room Size: m2
2 Twin Beds
[Non-Smoking] Superior Twin Room (Single Use) (Available Only 1 room on the same floor)

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
[Non-Smoking] Superior Twin Room with Extra Bed (Available Only 1 room on the same floor)
Room Size: 333 square feet m2
3 Twin Beds
[Non-Smoking] Superior Twin Room with Extra Bed (Available Only 1 room on the same floor)

General

Square meters - 31, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 9.36, Square feet - 333, Bed count maximum 3, Bed count minimum 3
[Non-Smoking] Standard Twin Room (Single Use)
Room Size: m2
2 Twin Beds
[Non-Smoking]  Standard Twin Room (Single Use)

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
[Non-Smoking] Twin Room
Room Size: 290 square feet m2
2 Twin Beds
[Non-Smoking] Twin Room

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 290, Ping - 8.15, Square meters - 27, Bed count minimum 2, Bed count maximum 2
[Non-Smoking] Japanese Style Room (54sqm) (For 2 People)
Room Size: m2
2 Twin Futons Bed
[Non-Smoking] Japanese Style Room (54sqm) (For 2 People)

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
[Non-Smoking] Japanese Style Room (54sqm) (For 3 People)
Room Size: m2
3 Twin Futons Bed
[Non-Smoking] Japanese Style Room (54sqm) (For 3 People)

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count maximum 3, Bed count minimum 3
[Non-Smoking] Deluxe Family Twin Room (For 2 People)
Room Size: m2
2 Twin Beds
[Non-Smoking] Deluxe Family Twin Room (For 2 People)

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
[Non-Smoking] Deluxe Double Room (Single Use)
Room Size: m2
1 Twin Bed
[Non-Smoking] Deluxe Double Room (Single Use)

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
[Non-Smoking] Deluxe Twin Room (For 2 People)
Room Size: m2
2 Twin Beds
[Non-Smoking] Deluxe Twin Room (For 2 People)

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
[Non-Smoking] Standard Twin Room with Extra bed (For 3 People)
Room Size: 290 square feet m2
2 Twin Beds
[Non-Smoking] Standard Twin Room with Extra bed (For 3 People)

General

Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Square feet - 290, Ping - 8.15, Square meters - 27, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
[Non-Smoking] Deluxe Twin Room with Extra Bed (For 3 People)
Room Size: m2
2 Twin Beds
[Non-Smoking] Deluxe Twin Room with Extra Bed (For 3 People)

General

Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
[Non-Smoking] Standard Double (Single Use)
Room Size: m2
1 Double Bed
[Non-Smoking] Standard Double (Single Use)

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
[Non-Smoking] Deluxe Family Twin Room with Extra bed (For 3 People)
Room Size: m2
2 Twin Beds
[Non-Smoking] Deluxe Family Twin Room with Extra bed (For 3 People)

General

Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Hotel East 21 Tokyo pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel East 21 Tokyo have a swimming pool?

Yes, this Hotel East 21 Tokyo has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel East 21 Tokyo?

Best-rates for the Hotel East 21 Tokyo starts from $94 per night with includes Bedding/Linens, Restaurant, Guest Services, Breakfast, Laundry, Spa, Business Services, Child Friendly, Bar, Toiletries, Internet, Kitchen, Wellness Facilities, Air Conditioner, Parking, Pool, Designated Smoking Area, TV, Wheelchair Accessible, Accessibility With all other amenities. Float Homes offers a wide range of floating homes, houseboats, and water chalets, ensuring each traveler finds their ideal water escape, whether planning a water getaway, a family vacation, or a pet-friendly retreat with the whole group.

Is Hotel East 21 Tokyo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel East 21 Tokyo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel East 21 Tokyo is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel East 21 Tokyo?

Based on the information reported by the owner or manager, the Hotel East 21 Tokyo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel East 21 Tokyo?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel East 21 Tokyo are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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