Hotel Fenix | Hotel in Cúcuta

| 8.3 (1156 Reviews) |   Pet Friendly  4 Bathrooms  6 Guests
San Jose de Cucuta Hotel | Hotel Fenix

Hotel in San Jose de Cucuta, Cúcuta

Located in Cúcuta, 4.4 miles from Biblioteca Pública Julio Pérez Ferrero, Hotel Fenix provides accommodations with an outdoor swimming pool, free private parking, a garden and a shared lounge. With a terrace, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property has room service, a 24-hour front desk and currency exchange for guests. All rooms come with a flat-screen TV, and some units at the hotel have a city view. Hotel Fenix offers a continental or American breakfast. At the accommodation guests are welcome to use a hot tub. Comfanorte Ecoparque is 6.6 miles from Hotel Fenix. Camilo Daza International Airport is 0.6 miles away.

Hotel Fenix is located in Cúcuta.

This 15 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Ocean View, Wellness Facilities, and several others. This is a 4 star rated property and has over 1156 reviews with the average score of 8.3 . Coming to Cúcuta and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 15 Bedrooms Hotel if you want to learn more about this FloatHomes.com place in Cúcuta. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Fenix in Cúcuta is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Fenix”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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12114 Avenida 7 Barrio el Salado, Cúcuta, 540006, Colombia

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Fruit
  • Breakfast in the room
  • Special diet meals (on request)
  • Wine/Champagne
  • Restaurant
  • Coffee house on site
  • Kids' meals
  • Bar
Parking
  • Private Parking
  • Parking
  • Parking on site
  • Free parking
Accessibility
  • Wheelchair accessible
Activities
  • Public Bath
  • Themed dinners
  • Hot tub/Jacuzzi
General
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Convenience store on site
  • Pet friendly
  • Air conditioning
  • Wifi in all areas
  • Facilities for disabled guests
  • Designated smoking area
  • Safe
Guest Services
  • Vending machine (snacks)
  • Currency exchange
  • Ironing service
  • Packed lunches
  • Suit press
  • Daily housekeeping
  • Concierge
  • Dry cleaning
  • Vending machine (drinks)
  • Laundry
  • Business center
  • Room service
  • Private check-in/out
  • Grocery deliveries
  • Pet basket
  • Shared lounge/TV area
  • 24-hour front desk
  • Baggage storage
  • Tour desk
  • Fax/Photocopying
  • Meeting/Banquet facilities
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Garden
  • Outdoor pool (year-round)
  • Terrace
  • Outdoor pool
  • BBQ facilities
  • Sun deck
Security/Safety
  • 24-hour security
  • Fire extinguishers
  • CCTV in common areas
  • Security alarm
  • CCTV outside property
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Breakfast to-go containers
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Beach chairs/Loungers
  • Kids' pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed upon request and charges may apply.

Reviews

Value for money:
8.67
Location:
8.08
Staff:
8.84
Facilities:
8.59
Comfort:
8.64
Cleanliness:
8.81
Carlos Mario
Oct 18, 2025 07:00:00 AM
Review Score:   8
Colombia
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Double
Room Size: 15 m2
1 Queen bed(s) Bed
Standard Double Room

Bathroom

Towels/Sheets (extra fee), Towels, Toilet paper, Toilet, Private bathroom, Guest bathroom, Shower

Media & Technology

Flat-screen TV, TV, Telephone

General

Trash cans, Air conditioning, Key access, Soundproof, Fire extinguisher

Outdoors

Balcony

Living Area

Desk

Services

Wake-up service

View

Mountain view, Garden view

Bedroom

Linens

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Entire unit located on ground floor, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Twin Room
Room Type: Twin
Room Size: 15 m2
2 Twin bed(s) Bed
Twin Room

Bathroom

Towels/Sheets (extra fee), Towels, Toilet paper, Toilet, Private bathroom, Guest bathroom, Shower

Media & Technology

Flat-screen TV, TV, Telephone

General

Trash cans, Air conditioning, Key access, Soundproof, Fire extinguisher

Outdoors

Balcony

Living Area

Desk

Services

Wake-up service

View

Quiet street view, City view, Mountain view, Garden view

Bedroom

Linens

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Entire unit located on ground floor, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Superior King Suite
Room Type: Suite
Room Size: 32 m2
1 Sofa bed Bed
1 King bed(s) Bed

Bathroom

Bathtub, Towels/Sheets (extra fee), Towels, Toilet paper, Toilet, Bathtub or shower, Private bathroom, Guest bathroom, Shower

General

Trash cans, Air conditioning, Key access, Soundproof, Fire extinguisher, Safe

Media & Technology

Flat-screen TV, TV, Telephone

Living Area

Sitting area, Sofa

View

View

Services

Wake-up service

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Pool and Spa

Pool towels

Kitchen

Wine glasses

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Hotel Fenix pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Fenix?

Check-in time for Hotel Fenix starts counting from 3:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Fenix have a swimming pool?

Yes, this Hotel Fenix has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Fenix?

Best-rates for the Hotel Fenix starts from $28 per night with includes Internet, Laundry, Parking, TV, Wheelchair Accessible, Bar, Barbecue/Outdoor Cooking, View, Ocean View, Wellness Facilities, Entertainment, Breakfast, Child Friendly, Air Conditioner, Designated Smoking Area, Oceanfront, Accessibility, Security/Safety, Business Services, Hot Tub, Pet Friendly, Pool, Balcony/Terrace, Restaurant, Guest Services With all other amenities. Float Homes offers a wide range of floating homes, houseboats, and water chalets, ensuring each traveler finds their ideal water escape, whether planning a water getaway, a family vacation, or a pet-friendly retreat with the whole group.

Is Hotel Fenix a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Fenix wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Fenix is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Fenix?

Based on the information reported by the owner or manager, the Hotel Fenix indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Fenix?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Fenix are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
US $28
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