JW Marriott Surabaya | Hotel in Surabaya

Hotel in Surabaya
Along with 4 restaurants, this smoke-free hotel has an outdoor pool and a health club. Free WiFi in public areas is provided, as well as free self parking, a free shopping center shuttle, and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
JW Marriott Surabaya offers 407 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 48-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Amenities
Facility Overview
Toothbrush and toothpaste
Bathrobes
Designer toiletries
Bidet
Towels
Rainfall showerhead
Hair dryer
Separate bathtub and shower
Rollaway/extra beds (surcharge)
Free cribs/infant beds
Pillow-top mattress
Blackout drapes/curtains
Bed sheets
Air conditioning
Down comforter
Premium bedding
LED light bulbs
Energy-saving switches
Recycling
In-room massage
Phone
Slippers
Laptop-friendly workspace
Restaurant dining guide
Window screens
Free newspapers
Safe
Soundproofing
Water-efficient showers only
Iron/ironing board
Connecting rooms available
Turndown service
4 restaurants and 1 coffee shop/cafe
Free daily reception
24-hour room service
1 bar
Full breakfast available for a fee daily 6 AM–10:30 AM: IDR 469480 for adults and IDR 234740 for children
Coffee/tea in common area(s)
Coffee/tea maker
Minibar
Electric kettle
Free bottled water
24-hour train station pick-up shuttle (surcharge)
Wheelchair-accessible parking available
Free self parking on site
Free shopping center shuttle
Airport shuttle on request
Valet parking on site (IDR 100000 per stay)
24-hour pick-up airport shuttle (surcharge)
Wheelchair-accessible parking
Transfer shower
Grab bar near toilet
Wheelchair-accessible path of travel
Lever door handles
Grab bar in bathtub
Accessible airport shuttle
Low-height view port in door
Wheelchair-accessible business center
Low-height electrical outlets in bathroom
Roll-in shower
Visual fire alarm
Wheelchair-accessible restaurant
Wheelchair-accessible fitness center
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Elevator
Height-adjustable showerhead
Assistive listening devices in meeting rooms
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Zoo
Theme parks
Outlet shopping
Sauna
Hot tub
Art gallery
Steam room
Outdoor pool
24-hour fitness center
Shopping mall
Evening entertainment
Children's pool
Cable channels
48-inch LCD TV
Premium channels
24-hour business center
Computer station
Conference center (132482 square feet of space)
Meeting rooms - 14
Free newspapers in lobby
Ballroom
ATM/banking services
Front-desk safe
Banquet hall
Elevator
Gift shop/newsstand
Malay
Indonesian
English
Chinese (Mandarin)
Romance packages available
Comprehensive recycling policy
Biodegradable coffee stirrers
Smoke-free property
Vegetarian dining options
No plastic coffee stirrers
Couples dining
Rooftop garden
Vegan dining options
At least 80% lighting from LEDs
Comprehensive food waste policy
Rollaway/extra beds (surcharge)
Children's toys
Outdoor pool
Free cribs/infant beds
Laundry facilities
Soundproofed rooms
Snack bar/deli
Pool gate
Free children's club
Children's pool
24-hour front desk
Daily housekeeping
Multilingual staff
Concierge services
Luggage storage
Tour/ticket assistance
Wedding services
Laundry facilities
Dry cleaning service
Porter/bellhop
Change of bedsheets (on request)
Turndown service
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Vegetable garden
Pool umbrellas
Terrace
Garden
BBQ grill(s)
Picnic area
Policies
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
Junior Suite, 1 King Bed
Room Size:
516 square feet m2
| GeneralPrivate bathroom, Doorbell/telephone notification, Square feet - 516, Desk, Number of bedrooms - 1, Square meters - 48, Ping - 14.50, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1 |
Executive Suite, 1 Bedroom, Smoking
Room Size:
861 square feet m2
| GeneralExecutive level room, Doorbell/telephone notification, Number of bedrooms - 1, Ping - 24, Square feet - 861, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Paper towels, Square meters - 80, Desk, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view |
Premium Room, 2 Double Beds
Room Size:
452 square feet m2
| GeneralExecutive level room, Doorbell/telephone notification, Number of bedrooms - 1, Ping - 13, Extra bed count 1, Square feet - 452, Separate dining area, Number of bathrooms - 1, Square meters - 42, Private bathroom, Desk, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2 |
Executive Room, 2 Double Beds
Room Size:
452 square feet m2
| GeneralSquare meters - 42, Private bathroom, Desk, Number of bedrooms - 1, Ping - 13, Extra bed count 1, Square feet - 452, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2 |
Room, 2 Double Beds
Room Size:
452 square feet m2
| GeneralSquare meters - 42, Private bathroom, Desk, Number of bedrooms - 1, Ping - 13, Extra bed count 1, Square feet - 452, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2 |
Executive Suite, 1 Bedroom
Room Size:
925 square feet m2
| GeneralExecutive level room, Doorbell/telephone notification, Square feet - 925, Number of bedrooms - 1, Separate bedroom, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Square meters - 86, Private bathroom, Ping - 26, Desk, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view |
Executive Suite, 3 Bedrooms
Room Size:
2217 square feet m2
| GeneralExecutive level room, Number of bedrooms - 1, Dishwasher, Microwave, Ping - 62, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Paper towels, Square meters - 206, Desk, Square feet - 2217, Separate sitting area, Bed count maximum 3, City view, Bed count minimum 3 |
Executive Room, 1 King Bed
Room Size:
452 square feet m2
| GeneralSquare meters - 42, Private bathroom, Doorbell/telephone notification, Desk, Number of bedrooms - 1, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1, City view, Number of bathrooms - 1 |
Executive Suite, 2 Bedrooms
Room Size:
1367 square feet m2
| GeneralExecutive level room, Number of bedrooms - 1, Dishwasher, Microwave, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Ping - 38, Paper towels, Square feet - 1367, Desk, Square meters - 127, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2 |
Premium Room, 1 King Bed
Room Size:
452 square feet m2
| GeneralSquare meters - 42, Private bathroom, Number of bedrooms - 1, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1, City view, Number of bathrooms - 1 |
Presidential Suite, 2 Bedrooms
Room Size:
4198 square feet m2
| GeneralPing - 118, Executive level room, Number of bedrooms - 1, Square feet - 4198, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Desk, Square meters - 390, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2 |
Junior Suite, 1 King Bed
Room Size:
516 square feet m2
| GeneralPrivate bathroom, Doorbell/telephone notification, Ping - 15, Square feet - 516, Desk, Number of bedrooms - 1, Square meters - 48, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1 |
Executive Suite, 2 Bedrooms
Room Size:
3671 square feet m2
| GeneralExecutive level room, Ping - 103, Number of bedrooms - 1, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Square feet - 3671, Private bathroom, Desk, Separate sitting area, Bed count minimum 2, Square meters - 341, City view, Bed count maximum 2 |
Room, 1 King Bed
Room Size:
452 square feet m2
| GeneralDoorbell/telephone notification, Square meters - 43.0, Number of bedrooms - 1, Ping - 13, Wheelchair accessible, Extra bed count 1, Square feet - 452, Number of bathrooms - 1, Accessible bathtub, Private bathroom, Bathroom grab bars, Desk, Bed count minimum 1, Bed count maximum 1, City view |
FAQ's
Is this JW Marriott Surabaya pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the JW Marriott Surabaya have a swimming pool?
Yes, this JW Marriott Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in JW Marriott Surabaya?
Best-rates for the JW Marriott Surabaya starts from $100 per night with includes Air Conditioner, Parking, Pool, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Sports/Activities, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Barbecue/Outdoor Cooking, Child Friendly, Hot Tub, Internet, Kitchen, Laundry With all other amenities. Float Homes offers a wide range of floating homes, houseboats, and water chalets, ensuring each traveler finds their ideal water escape, whether planning a water getaway, a family vacation, or a pet-friendly retreat with the whole group.
Is JW Marriott Surabaya a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the JW Marriott Surabaya wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the JW Marriott Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the JW Marriott Surabaya?
Based on the information reported by the owner or manager, the JW Marriott Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for JW Marriott Surabaya?
Based on the information reported by the owner or manager, details for the cancellation policy for the JW Marriott Surabaya are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

























