Krystal Cancun | Resort in Cancún

| 7.6 (2993 Reviews) |  9 Bathrooms  26 Guests
Punta Cancun Resort | Krystal Cancun

Resort in Punta Cancun, Cancún

Located in Cancún, a few steps from Playa Forum, Krystal Cancun provides accommodations with an outdoor swimming pool, free private parking, a garden and a terrace. Among the facilities of this property are a restaurant, a kids' club and room service, along with free WiFi. The property has entertainment staff and a 24-hour front desk. At the resort each room comes with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Guest rooms include a closet. Guests at Krystal Cancun can enjoy a buffet breakfast. The accommodation has a playground. La Isla Shopping Mall is 2.6 miles from Krystal Cancun, while Cancun Government Palace is 6.5 miles away. Cancún International Airport is 14 miles from the property.

Krystal Cancun is located in Cancún.

This 567 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, Ocean View, Sports/Activities, and several others. This is a 4 star rated property and has over 2993 reviews with the average score of 7.6 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 567 Bedrooms Resort if you want to learn more about this FloatHomes.com place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Krystal Cancun in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Krystal Cancun”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Paseo Kukulcan Km 9 lotes 9 y 9 A, Cancún, 77500, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Kids' meals
  • Coffee house on site
  • Special diet meals (on request)
  • Snack bar
  • Restaurant
  • Breakfast in the room
  • Bar
  • Fruit
Parking
  • Parking on site
  • Private Parking
  • Parking
  • Free parking
Activities
  • Spa
  • Facial treatments
  • Fitness
  • Beachfront
  • Playground
  • Hot tub/Jacuzzi
  • Live sports events (broadcast)
  • Hairstyling
  • Water park
  • Solarium
  • Happy hour
  • Waxing services
  • Beauty services
  • Live music/Performance
  • Spa lounge/Relaxation area
  • Aerobics
  • Pedicure
  • Body scrub
  • Makeup services
  • Water sports facilities on site
  • Themed dinners
  • Manicure
  • Body wrap
  • Haircut
  • Spa/Wellness packages
  • Tour or class about local culture
  • Fishing
  • Hair treatments
  • Kids' club
  • Entertainment staff
  • Snorkeling
  • Spa facilities
  • Massage
  • Diving
  • Yoga classes
  • Hair coloring
  • Cooking class
  • Golf course (within 2 miles)
  • Beach
  • Sauna
  • Fitness center
Entertainment
  • Outdoor play equipment for kids
  • Board games/Puzzles
General
  • Smoke-free property
  • Air conditioning
  • Designated smoking area
  • Elevator
  • Non-smoking rooms
  • Family rooms
  • Convenience store on site
  • Soundproof rooms
  • Safe
  • Facilities for disabled guests
Guest Services
  • Hair/Beauty salon
  • Valet parking
  • 24-hour front desk
  • Room service
  • Meeting/Banquet facilities
  • Dry cleaning
  • Ironing service
  • Fax/Photocopying
  • Baggage storage
  • Babysitting/Child services
  • Concierge
  • Car rental
  • ATM on site
  • Laundry
  • Tour desk
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Garden
  • Terrace
  • Outdoor pool
  • Outdoor pool (year-round)
  • Picnic area
  • Outdoor furniture
  • Sun deck
Security/Safety
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • CCTV outside property
  • Security alarm
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Spa
  • Beach umbrellas
  • Kids' pool
  • Infinity pool
  • Shallow end
  • Plunge pool
  • Swimming pool
  • Pool bar
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
The property has the stay safe & clean sanitary certification, upon check-in photo identification and credit card is required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, restrictions for the all-inclusive plan:, children from 0 – 4 for free, children from 5 – 12, additional fee usd 40.00, children older than 13, additional fee usd 90.00in the event of an early departure, the property will charge you the full amount for your stay.

Reviews

Value for money:
6.88
Location:
9.05
Staff:
7.81
Facilities:
7.21
Comfort:
7.61
Cleanliness:
7.57
Eleonora
Oct 14, 2025 07:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The location is great. The staff are lovely and welcoming. In particular Angel from reception was very helpful, we had an issue with the room where we were initially placed, Angel listened to our concerns and resolved the issue quickly, we got moved to a better room instantly. Food wise, we only ate at the hotel once, and were not impressed, but luckily we hadn’t booked the all inclusive option, so went out for food. The pool is fantastic, the rooms are spacious and clean. Just gotta be careful in which part of the hotel you’re staying, there is an outdated part where we were initially booked at, room two thousand something. But after being moved to a better room in a different area, all was well.
Negative: There is an outdated part of the hotel, which need some renovation. Those rooms are also quite noisy as they face the nightclub strip.
Summary: Relaxed
See All Reviews

Room Arrangement

Room Info Facilities
Club Room with Ocean View
Room Type: Double
Room Size: 34 m2
1 King bed(s) Bed
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Toilet, Bathrobe, Private bathroom, Shower cap, Free toiletries, Slippers, Shower, Towels, Hairdryer

General

Tile/Marble floor, Air conditioning, Ironing facilities, Interconnecting room(s) available, Iron, Trash cans, Safe

Media & Technology

Cable channels, Pay-per-view channels, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

View

View, Sea view

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Non-feather pillow
Standard Room with Two Double Beds
Room Type: Double
Room Size: 32 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Toilet, Private bathroom, Shower cap, Free toiletries, Shower, Towels, Hairdryer

General

Tile/Marble floor, Air conditioning, Ironing facilities, Interconnecting room(s) available, Iron, Trash cans, Safe

Media & Technology

Cable channels, Pay-per-view channels, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock

Living Area

Sitting area

View

View, City view

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Non-feather pillow
Romantic Room with Ocean View
Room Type: Double
Room Size: 34 m2
1 King bed(s) Bed
Romantic Room with Ocean View

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Toilet, Bathrobe, Private bathroom, Shower cap, Free toiletries, Slippers, Shower, Towels, Hairdryer

General

Tile/Marble floor, Air conditioning, Ironing facilities, Iron, Trash cans, Safe

Media & Technology

Cable channels, Pay-per-view channels, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft), Linens

View

View, Sea view

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Non-feather pillow
Deluxe Room with Ocean View
Room Type: Double
Room Size: 32 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Toilet, Private bathroom, Shower cap, Free toiletries, Shower, Towels, Hairdryer

General

Tile/Marble floor, Air conditioning, Ironing facilities, Interconnecting room(s) available, Iron, Trash cans, Safe

Media & Technology

Cable channels, Pay-per-view channels, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

View

View, Sea view

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Non-feather pillow

Layout

Window
Family Studio (2 Adults + 2 Children) with Sea View
Room Type: Family
Room Size: 40 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Toilet, Bathrobe, Private bathroom, Shower cap, Free toiletries, Slippers, Shower, Towels, Hairdryer

General

Tile/Marble floor, Air conditioning, Ironing facilities, Iron, Trash cans, Safe

Media & Technology

Cable channels, Pay-per-view channels, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

Kitchen

Microwave

Bedroom

Wardrobe or closet, Extra long beds (> 6.5 ft), Linens

View

View, Sea view

Room Amenities

Socket near the bed, Sofa bed, Non-feather pillow

Pool and Spa

Pool towels
Deal of the Day
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Toilet, Private bathroom, Shower cap, Free toiletries, Shower, Towels, Hairdryer

General

Tile/Marble floor, Air conditioning, Ironing facilities, Iron, Trash cans, Safe

Media & Technology

Cable channels, Pay-per-view channels, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock

Living Area

Sitting area

View

View, City view

Bedroom

Wardrobe or closet, Linens

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Non-feather pillow
Standard King Room
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Toilet, Private bathroom, Shower cap, Free toiletries, Shower, Towels, Hairdryer

General

Tile/Marble floor, Air conditioning, Ironing facilities, Interconnecting room(s) available, Iron, Trash cans, Safe

Media & Technology

Cable channels, Pay-per-view channels, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock

Living Area

Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft), Linens

View

View, City view

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Non-feather pillow
Deluxe King Room
Room Type: Double
Room Size: 32 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Toilet, Private bathroom, Shower cap, Free toiletries, Shower, Towels, Hairdryer

General

Tile/Marble floor, Air conditioning, Ironing facilities, Interconnecting room(s) available, Iron, Trash cans, Safe

Media & Technology

Cable channels, Pay-per-view channels, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft), Linens

View

View, Sea view

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Non-feather pillow
Club Room Ocean View King
Room Type: Double
Room Size: 34 m2
1 Queen bed(s) Bed
Club Room Ocean View King

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Toilet, Bathrobe, Private bathroom, Shower cap, Free toiletries, Slippers, Shower, Towels, Hairdryer

General

Tile/Marble floor, Air conditioning, Ironing facilities, Interconnecting room(s) available, Iron, Trash cans, Safe

Media & Technology

Cable channels, Pay-per-view channels, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft), Linens

View

View, Sea view

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Non-feather pillow

FAQ's

Is this Krystal Cancun pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Krystal Cancun?

Check-in time for Krystal Cancun starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Krystal Cancun have a swimming pool?

Yes, this Krystal Cancun has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Krystal Cancun?

Best-rates for the Krystal Cancun starts from $365 per night with includes Parking, Designated Smoking Area, Accessibility, Wellness Facilities, Restaurant, Toiletries, Internet, Pool, Wheelchair Accessible, Balcony/Terrace, Oceanfront, Security/Safety, Business Services, Spa, Hot Tub, Air Conditioner, View, Transportation/Shuttle, Bedding/Linens, Bar, Laundry, Ocean View, Sports/Activities, Guest Services, Entertainment, Breakfast, Child Friendly With all other amenities. Float Homes offers a wide range of floating homes, houseboats, and water chalets, ensuring each traveler finds their ideal water escape, whether planning a water getaway, a family vacation, or a pet-friendly retreat with the whole group.

Is Krystal Cancun a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Krystal Cancun wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Krystal Cancun is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Krystal Cancun?

Based on the information reported by the owner or manager, the Krystal Cancun indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Krystal Cancun?

Based on the information reported by the owner or manager, details for the cancellation policy for the Krystal Cancun are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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