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Mandarin Oriental Palace, Luzern | Hotel in Lucerne

| 9.8 (81 Reviews) |  1 Bathroom
Lucerne Hotel | Mandarin Oriental Palace, Luzern

Hotel in Lucerne

4 restaurants, a full-service spa, and a 24-hour fitness center are available at this hotel. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Mandarin Oriental Palace, Luzern offers 136 accommodations with free minibar items and safes. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathtubs or showers, bathrobes, slippers, and toilets with an electronic bidet. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.


Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Haldenstrasse 10, Lucerne, 6006, Switzerland

Amenities

Air ConditionerAir Conditioner
ParkingParking
Designated Smoking AreaDesignated Smoking Area
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Toilet paperToilet paper
  • TowelsTowels
  • BathrobesBathrobes
  • ShampooShampoo
  • Hair dryerHair dryer
  • Electronic bidetElectronic bidet
  • Private bathroomPrivate bathroom
  • Children's robesChildren's robes
  • Bathtub or showerBathtub or shower
  • Free toiletriesFree toiletries
  • Toothbrush and toothpasteToothbrush and toothpaste
  • SoapSoap
BedroomBedroom
  • Bed sheetsBed sheets
  • Pillow menuPillow menu
  • Air conditioning (climate-controlled)Air conditioning (climate-controlled)
  • Premium beddingPremium bedding
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Free cribs/infant bedsFree cribs/infant beds
  • SafeSafe
  • Turndown serviceTurndown service
  • SoundproofingSoundproofing
  • Iron/ironing board (on request)Iron/ironing board (on request)
  • Connecting rooms availableConnecting rooms available
  • PhonePhone
  • DeskDesk
  • SlippersSlippers
  • Free newspapersFree newspapers
  • Children's slippersChildren's slippers
  • Individually decoratedIndividually decorated
BreakfastBreakfast
  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: CHF 50.00-50.00 for adults and CHF 50-50.00 for childrenBuffet breakfast available for a fee daily 7:00 AM–10:30 AM: CHF 50.00-50.00 for adults and CHF 50-50.00 for children
  • 1 bar1 bar
  • 24-hour room service24-hour room service
  • 4 restaurants and 1 coffee shop/cafe4 restaurants and 1 coffee shop/cafe
  • Free bottled waterFree bottled water
  • Free minibarFree minibar
  • Champagne serviceChampagne service
ParkingParking
  • Wheelchair-accessible parking availableWheelchair-accessible parking available
  • Valet parking on site (CHF 55 per day)Valet parking on site (CHF 55 per day)
  • Self parking on site (CHF 55 per day)Self parking on site (CHF 55 per day)
AccessibilityAccessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible business centerWheelchair-accessible business center
  • Wheelchair-accessible restaurantWheelchair-accessible restaurant
  • Wheelchair-accessible path to elevatorWheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • Wheelchair-accessible loungeWheelchair-accessible lounge
  • ElevatorElevator
  • Wheelchair-accessible concierge deskWheelchair-accessible concierge desk
ActivitiesActivities
  • KayakingKayaking
  • GolfingGolfing
  • Bicycle rentalsBicycle rentals
  • SaunaSauna
  • 24-hour fitness center24-hour fitness center
  • Full-service spaFull-service spa
  • Steam roomSteam room
EntertainmentEntertainment
  • Cable/satellite channelsCable/satellite channels
  • Flat-screen TVFlat-screen TV
  • Pay moviesPay movies
GeneralGeneral
  • Meeting rooms - 4Meeting rooms - 4
  • Conference space (4725 square feet)Conference space (4725 square feet)
  • 24-hour business center24-hour business center
  • Free newspapers in lobbyFree newspapers in lobby
  • ElevatorElevator
  • Front-desk safeFront-desk safe
  • Banquet hallBanquet hall
  • BallroomBallroom
  • LibraryLibrary
  • ItalianItalian
  • SpanishSpanish
  • GermanGerman
  • EnglishEnglish
  • FrenchFrench
  • Designated smoking areasDesignated smoking areas
  • Couples diningCouples dining
Guest ServicesGuest Services
  • Children's gamesChildren's games
  • Snack bar/deliSnack bar/deli
  • Baby monitorBaby monitor
  • Children's booksChildren's books
  • HighchairHighchair
  • Changing tableChanging table
  • Baby bathBaby bath
  • Soundproofed roomsSoundproofed rooms
  • Free cribs/infant bedsFree cribs/infant beds
  • Turndown serviceTurndown service
  • Multilingual staffMultilingual staff
  • Porter/bellhopPorter/bellhop
  • 24-hour front desk24-hour front desk
  • Daily housekeepingDaily housekeeping
  • Concierge servicesConcierge services
  • Dry cleaning serviceDry cleaning service
  • Tour/ticket assistanceTour/ticket assistance
  • Luggage storageLuggage storage
  • Wedding servicesWedding services
InternetInternet
  • Available in all rooms: WiFiAvailable in all rooms: WiFi
OutdoorsOutdoors
  • TerraceTerrace
SpaSpa
  • Spa open dailySpa open daily
  • Massage/treatment roomsMassage/treatment rooms
  • Steam roomSteam room
  • MassagesMassages
  • SaunaSauna

Policies

Check-in
Check-in
Check-in start time: 3 pm; check-in end time: anytime express check-in available
Check-out
Check-out
Check-out before noon express check-out available
Child Policy
Child Policy
Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for chf 190.00 per night. free cribs (infant beds)!
Payment Policy
Payment Policy
Fee for buffet breakfast: approximately chf 50.00 to 50.00 for adults, and chf 50 to 50.00 for children self parking fee: chf 55 per day valet parking fee: chf 55 per day pet fee: chf 50 per pet, per day rollaway bed fee: chf 190.00 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Food and water bowls are available pets allowed for an extra charge of chf 50 per pet, per day welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number ch-140.3.004.600-4 safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Berkant
Feb 20, 2026 02:18:07 AM
Review Score:   10
Summary: I recently stayed at the Mandarin Hotel and had a wonderful experience. Everything was spotless, well-maintained, and beautifully arranged. The overall atmosphere was very pleasant, and I felt extremely comfortable throughout my stay. I would definitely recommend this hotel.
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Room Arrangement

Room InfoFacilities
Mandarin, Room
Room Size: m2
1 King Bed
2 Twin Beds
Mandarin, Room

General

Pet-friendly room, Rollaway/extra beds (surcharge), Sofa bed, Bed count minimum 1, Extra bed count 2, City view, Bed count maximum 2
Suite, Lake View, Tower
Room Size: m2
1 King Bed
Suite, Lake View, Tower

General

Pet-friendly room, Rollaway/extra beds (surcharge), Sofa bed, Lake view, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Junior Suite, Terrace, Lake View
Room Size: m2
1 King Bed
2 Twin Beds
Junior Suite, Terrace, Lake View

General

Pet-friendly room, No rollaway/extra beds, Lake view, Bed count minimum 1, Bed count maximum 2
Suite, Balcony, Lake View
Room Size: m2
1 King Bed
2 Twin Beds
Suite, Balcony, Lake View

General

Pet-friendly room, Rollaway/extra beds (surcharge), Sofa bed, Balcony, Lake view, Bed count minimum 1, Extra bed count 2, Bed count maximum 2
Junior Suite (Panoramic)
Room Size: m2
1 King Bed
Junior Suite (Panoramic)

General

Pet-friendly room, Rollaway/extra beds (surcharge), Sofa bed, Lake view, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Superior Room, Balcony, Lake View
Room Size: m2
1 King Bed
2 Twin Beds
Superior Room, Balcony, Lake View

General

Pet-friendly room, No rollaway/extra beds, Balcony, Lake view, Bed count minimum 1, Bed count maximum 2
Deluxe Room, Terrace, Lake View
Room Size: m2
1 King Bed
2 Twin Beds
Deluxe Room, Terrace, Lake View

General

Pet-friendly room, No rollaway/extra beds, Lake view, Bed count minimum 1, Bed count maximum 2
Superior Room, Accessible
Room Size: m2
1 King Bed
2 Twin Beds
Superior Room, Accessible

General

Pet-friendly room, No rollaway/extra beds, Wheelchair accessible, Bed count minimum 1, City view, Bed count maximum 2
Suite, Lake View
Room Size: m2
1 King Bed
Suite, Lake View

General

Pet-friendly room, Rollaway/extra beds (surcharge), Sofa bed, Balcony, Lake view, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Junior Suite, Lake View
Room Size: m2
1 King Bed
2 Twin Beds
Junior Suite, Lake View

General

Pet-friendly room, Rollaway/extra beds (surcharge), Sofa bed, Lake view, Bed count minimum 1, Extra bed count 2, Bed count maximum 2
Junior Suite, Balcony, Lake View
Room Size: m2
1 King Bed
Junior Suite, Balcony, Lake View

General

Pet-friendly room, Rollaway/extra beds (surcharge), Sofa bed, Balcony, Lake view, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Superior Room
Room Size: m2
1 King Bed
2 Twin Beds
Superior Room

General

Pet-friendly room, No rollaway/extra beds, Bed count minimum 1, City view, Bed count maximum 2
Deluxe Room, Balcony, Lake View
Room Size: m2
1 King Bed
2 Twin Beds
Deluxe Room, Balcony, Lake View

General

Pet-friendly room, No rollaway/extra beds, Balcony, Lake view, Bed count minimum 1, Bed count maximum 2
Deluxe Room, Lake View
Room Size: m2
1 King Bed
2 Twin Beds
Deluxe Room, Lake View

General

Pet-friendly room, No rollaway/extra beds, Lake view, Bed count minimum 1, Bed count maximum 2
Accessible - Lake View Junior Suite
Room Size: m2
1 King Bed
2 Twin Beds
Accessible - Lake View Junior Suite

General

Pet-friendly room, Rollaway/extra beds (surcharge), Sofa bed, Lake view, Wheelchair accessible, Bed count minimum 1, Extra bed count 2, Bed count maximum 2
Suite, Terrace, Lake View
Room Size: m2
1 King Bed
Suite, Terrace, Lake View

General

Pet-friendly room, Rollaway/extra beds (surcharge), Sofa bed, Lake view, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Superior Room, Terrace, Lake View
Room Size: m2
1 King Bed
2 Twin Beds
Superior Room, Terrace, Lake View

General

Pet-friendly room, No rollaway/extra beds, Lake view, Bed count minimum 1, Bed count maximum 2
Superior Room, Lake View
Room Size: m2
1 King Bed
2 Twin Beds
Superior Room, Lake View

General

Pet-friendly room, No rollaway/extra beds, Balcony, Lake view, Bed count minimum 1, Bed count maximum 2

FAQ's

Is this Mandarin Oriental Palace, Luzern pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mandarin Oriental Palace, Luzern?

Check-in time for Mandarin Oriental Palace, Luzern starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mandarin Oriental Palace, Luzern have a swimming pool?

No, this Mandarin Oriental Palace, Luzern does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mandarin Oriental Palace, Luzern?

Best-rates for the Mandarin Oriental Palace, Luzern starts from $790 per night with includes Entertainment, Child Friendly, Laundry, Bar, Air Conditioner, Balcony/Terrace, Accessibility, Sports/Activities, Bedding/Linens, Toiletries, Guest Services, Restaurant, Designated Smoking Area, Wheelchair Accessible, Wellness Facilities, Spa, Breakfast, Internet, Parking, TV, Business Services With all other amenities. Float Homes offers a wide range of floating homes, houseboats, and water chalets, ensuring each traveler finds their ideal water escape, whether planning a water getaway, a family vacation, or a pet-friendly retreat with the whole group.

Is Mandarin Oriental Palace, Luzern a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mandarin Oriental Palace, Luzern wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mandarin Oriental Palace, Luzern is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mandarin Oriental Palace, Luzern?

Based on the information reported by the owner or manager, the Mandarin Oriental Palace, Luzern indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mandarin Oriental Palace, Luzern?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mandarin Oriental Palace, Luzern are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $790
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