Mia Bacalar Luxury Resort & Spa | Hotel in Chetumal

| 8.4 (92 Reviews) | Pet Friendly 4 Bathrooms 11 Guests

Bacalar Hotel | Mia Bacalar Luxury Resort & Spa

Hotel in Bacalar, Chetumal

Mia Bacalar Luxury Resort & Spa has an outdoor swimming pool, fitness center, a garden and restaurant in Bacalar. This 5-star hotel offers a bar. The property has a 24-hour front desk, airport transportation, room service and free WiFi. At the hotel the rooms come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Rooms include a coffee machine, while some rooms also feature a terrace and others also feature garden views. All rooms feature a desk. An à la carte, continental or American breakfast is served at the property. Chetumal International Airport is 24 miles from the property.

Mia Bacalar Luxury Resort & Spa is located in Chetumal.

This 30 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Ocean View, Business Services, Breakfast, and several others. This is a 5 star rated property and has over 92 reviews with the average score of 8.4 . Coming to Chetumal and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 30 Bedrooms Hotel if you want to learn more about this FloatHomes.com place in Chetumal. These details are authentic, as they are provided by our partner, booking.com.

This Mia Bacalar Luxury Resort & Spa in Chetumal is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mia Bacalar Luxury Resort & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Carretera Federal Bacalar-Xtomoc, Chetumal, 77930, Mexico

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Ocean View

Oceanfront

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Facility Overview

Breakfast

Restaurant

Kids' meals

Wine/Champagne

Parking

Private Parking

Parking

Free parking

Parking on site

Activities

Yoga classes

Couples' massage

Sauna

Hand massage

Hot tub/Jacuzzi

Live music/Performance

Fitness center

Water sports facilities on site

Spa/Wellness packages

Spa facilities

Tour or class about local culture

Massage

General

Family rooms

Non-smoking rooms

Safe

Pet friendly

Air conditioning

Guest Services

Shuttle service

Business center

Express check-in/out

Daily housekeeping

Currency exchange

Concierge

Airport shuttle

Meeting/Banquet facilities

24-hour front desk

Room service

Pet bowls

Airport shuttle (additional charge)

Baggage storage

Tour desk

Shuttle service (additional charge)

Internet

Internet

Wifi

Free Wifi

Outdoors

Garden

Outdoor pool (year-round)

Outdoor pool

Security/Safety

Key card access

24-hour security

Fire extinguishers

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation sealed after cleaning

Guest accommodation disinfected between stays

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Food can be delivered to guest accommodation

Delivered food covered securely

Face masks for guests available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

First aid kits available

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

Thermometers for guests provided by property

Access to healthcare professionals

Physical distancing rules followed

Cashless payment available

Contactless check-in/out

Screens or physical barriers between staff and guests in appropriate areas

Spa

Beach umbrellas

Swimming pool

Beach chairs/Loungers

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are allowed and charges may apply.

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

License number: 010-007-005069/2025

Reviews

Value for money:

6.83

Location:

8.38

Staff:

8.38

Facilities:

7.89

Comfort:

8.13

Cleanliness:

8.31

JANET

Jan 22, 2026 08:00:00 AM

Review Score: 7

USA

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Staff was excellent. Especially the restaurant and concierge / check in staff. Food at restaurant was very tasty and restaurant facial g lagoon is beautiful.

Negative: Condition of landscaping and buildings were very poor. Needs a alot of maintenance of the pool and outdoor spaces need a lot of updating! Room is very musty and poorly lit . I expected a higher quality hotel at the price we paid!

Summary: On a scale of 1-10; it is hard to give it more than a 5

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room Room Type: Double Room Size: 55 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Shampoo, Hairdryer, Free toiletries, Toilet, Toilet paper, Towels, Conditioner, Shower, Private bathroom General Ironing facilities, Fan, Smoke Alarm, Safe, Iron, Private entrance, Laptop safe, Air conditioning, Trash cans Media & Technology Telephone, Cable channels, Flat-screen TV, TV, Satellite channels, Streaming service (like Netflix) Outdoors Balcony Living Area Sitting area, Desk View View, Garden view Bedroom Linens, Wardrobe or closet Kitchen Coffee machine Room amenities Socket near the bed Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Suite Room Type: Suite Room Size: 75 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Shampoo, Hairdryer, Free toiletries, Toilet, Toilet paper, Towels, Conditioner, Shower, Private bathroom General Ironing facilities, Fan, Smoke Alarm, Safe, Iron, Private entrance, Laptop safe, Air conditioning, Trash cans Media & Technology Telephone, Cable channels, Flat-screen TV, TV, Satellite channels, Streaming service (like Netflix) Activities Hot tub Living Area Sitting area, Desk, Sofa View View, Garden view Bedroom Linens, Wardrobe or closet Kitchen Coffee machine Outdoors Terrace Room amenities Sofa bed, Socket near the bed Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
King Suite Room Type: Suite Room Size: 32 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Shampoo, Hairdryer, Free toiletries, Toilet, Toilet paper, Towels, Conditioner, Shower, Private bathroom General Ironing facilities, Fan, Smoke Alarm, Safe, Iron, Private entrance, Laptop safe, Air conditioning, Trash cans Media & Technology Telephone, Cable channels, Flat-screen TV, TV, Satellite channels, Streaming service (like Netflix) Outdoors Balcony, Private pool Living Area Sitting area, Desk View View, Garden view Bedroom Linens, Wardrobe or closet Kitchen Coffee machine Pool and Spa Rooftop pool Room amenities Socket near the bed Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Deluxe Suite Room Type: Suite Room Size: 55 m² 1 Sofa bed Bed 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Shampoo, Hairdryer, Free toiletries, Toilet, Toilet paper, Towels, Conditioner, Shower, Private bathroom General Ironing facilities, Fan, Smoke Alarm, Safe, Iron, Private entrance, Laptop safe, Air conditioning, Trash cans Media & Technology Telephone, Cable channels, Flat-screen TV, TV, Satellite channels, Streaming service (like Netflix) Activities Hot tub Living Area Sitting area, Desk, Sofa View View, Garden view Bedroom Linens, Wardrobe or closet Kitchen Coffee machine Outdoors Terrace Room amenities Sofa bed, Socket near the bed Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer

FAQ's

Is this Bacalar hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Bacalar hotel?

Check-in time for Bacalar hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Bacalar hotel have a swimming pool?

Yes, this Bacalar hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Bacalar hotel?

Best-rates for the Bacalar hotel starts from $370 per night with includes Pool, View, Transportation/Shuttle, Security/Safety, Wellness Facilities, Spa, Restaurant, Air Conditioner, Parking, Sports/Activities, Bar, Entertainment, Oceanfront, Guest Services, Hot Tub, Ocean View, Business Services, Breakfast, Child Friendly, Internet, Pet Friendly With all other amenities. Float Homes offers a wide range of floating homes, houseboats, and water chalets, ensuring each traveler finds their ideal water escape, whether planning a water getaway, a family vacation, or a pet-friendly retreat with the whole group.

Is Bacalar hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Bacalar hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Bacalar hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Bacalar hotel?

Based on the information reported by the owner or manager, the Bacalar hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Bacalar hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Bacalar hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $370

Price Details

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Mia Bacalar Luxury Resort & Spa | Hotel in Chetumal

Available rates:

Hotel in Bacalar, Chetumal

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Living Area

View

Bedroom

Kitchen

Room amenities

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Activities

Living Area

View

Bedroom

Kitchen

Outdoors

Room amenities

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Living Area

View

Bedroom

Kitchen

Pool and Spa

Room amenities

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Activities

Living Area

View

Bedroom

Kitchen

Outdoors

Room amenities

Physical distancing

Cleanliness & disinfection

FAQ's

Is this Bacalar hotel pet-friendly for guests?

What time is check-in & check-out at Bacalar hotel?

Does the Bacalar hotel have a swimming pool?

How much does it cost per night to stay in Bacalar hotel?

Is Bacalar hotel a family-friendly place to stay?

Is the Bacalar hotel wheelchair accessible or offer services for disabled guests?

What is the minimum night stay policy for the Bacalar hotel?

What cancellation policy is in place for Bacalar hotel?

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