Novotel Ha Long Bay Hotel | Hotel in Ha Long

| 8.5 (525 Reviews) |  5 Bathrooms  24 Guests
Bai Chay Hotel | Novotel Ha Long Bay Hotel

Hotel in Bai Chay, Ha Long

4-star comfort awaits in the heart of Bai Chay at Novotel Ha Long Bay Hotel. Overlooking the UNESCO World Heritage listed Ha Long Bay, the hotel offers an outdoor pool, open-air pool deck and on-site restaurant. Guests can enjoy free private parking on site. Featuring free WiFi access, all units are elegantly decorated and fitted with modern furnishings and high-tech luxuries. Every well-appointed unit offers air conditioning, personal safe and wardrobe. Private bathroom comes with shower facility and free toiletries. Selected units are fitted with a private balcony where breathtaking views can be enjoyed. Novotel Ha Long Bay Hotel operates a tour desk and 24-hour front desk, providing a range of services, including 24-hour room service, currency exchange and car hire. Novotel's friendly staff can arrange for cruises for guests who would like to visit Ha Long Bay. Guests can also venture into Ha Long Night Market, 2625 feet from Novotel Ha Long Bay Hotel. Sun World Ha Long Park is 0.6 mi from the hotel, while Vincom Plaza Ha Long is 2.7 mi away. The nearest airport is Cat Bi International Airport, 22 mi away. The poolside restaurant, The Square, serves a delectable spread of international dishes. Guests can enjoy views of the pool and Ha Long Bay while dining.

Novotel Ha Long Bay Hotel is located in Ha Long.

This 132 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Entertainment, Barbecue/Outdoor Cooking, and several others. This is a 4 star rated property and has over 525 reviews with the average score of 8.5 . Coming to Ha Long and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 132 Bedrooms Hotel if you want to learn more about this FloatHomes.com place in Ha Long. These details are authentic, as they are provided by our partner, booking.com.

This Novotel Ha Long Bay Hotel in Ha Long is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel Ha Long Bay Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Ha Long Road, Bai Chay Ward, Quang Ninh Province, Ha Long, Vietnam

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Special diet meals (on request)
  • Breakfast in the room
  • Snack bar
  • Restaurant
  • Coffee house on site
  • Kid-friendly buffet
  • Kids' meals
  • Wine/Champagne
  • Fruit
Parking
  • Parking garage
  • Accessible parking
  • Free parking
  • Parking
  • Parking on site
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Facial treatments
  • Live sports events (broadcast)
  • Fitness center
  • Body treatments
  • Locker rooms
  • Pedicure
  • Happy hour
  • Manicure
  • Fitness
  • Karaoke
  • Cooking class
  • Themed dinners
  • Beauty services
General
  • Non-smoking rooms
  • Safe
  • Designated smoking area
  • Air conditioning
  • Heating
  • Elevator
  • Facilities for disabled guests
Guest Services
  • 24-hour front desk
  • Shared lounge/TV area
  • Meeting/Banquet facilities
  • Car rental
  • Fax/Photocopying
  • Tour desk
  • Room service
  • Ironing service
  • ATM on site
  • Baggage storage
  • Concierge
  • Packed lunches
  • Daily housekeeping
  • Dry cleaning
  • Currency exchange
  • Laundry
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Garden
  • Outdoor furniture
  • Outdoor pool
  • BBQ facilities
  • Sun deck
Security/Safety
  • CCTV in common areas
  • Key access
  • CCTV outside property
  • 24-hour security
  • Security alarm
  • Key card access
  • Smoke alarms
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Face masks for guests available
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
Spa
  • Beach umbrellas
  • Swimming pool
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
7.58
Location:
8.28
Staff:
8.39
Facilities:
7.71
Comfort:
8.11
Cleanliness:
8.02
Steven
Jan 29, 2026 08:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The hallway area is always kept quiet and clean, free from loud noises or clutter, creating a pleasant feeling whenever entering or leaving the room, especially in the evening when a restful space is needed
Summary: The hotel's service gave me a wonderful experience
See All Reviews

Room Arrangement

Room Info Facilities
Superior Bay view with 2 Single Size beds
Room Type: Twin
Room Size: 32 m2
2 Twin bed(s) Bed
Superior Bay view with 2 Single Size beds

Food & Drink

Chocolate/Cookies, Minibar, Wine/Champagne, Bottle of water

Bathroom

Shower, Private bathroom, Bathtub or shower, Bathrobe, Slippers, Guest bathroom, Toilet paper, Towels, Shower cap, Shampoo, Body soap, Towels/Sheets (extra fee), Toothbrush, Toilet, Hairdryer, Conditioner, Free toiletries

General

Key access, Safe, Hardwood or parquet floors, Smoke Alarm, Laptop safe, Fire extinguisher, Interconnecting room(s) available, Key card access, Air conditioning, Heating, Trash cans

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator, Electric kettle

Living Area

Fireplace, Desk

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

View

Pool view, Sea view

Room Amenities

Sofa bed, Non-feather pillow, Socket near the bed, Adapter, Clothes rack

Physical distancing

Single-room AC for guest accommodation
Superior Bay view with 1 King Size bed
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed
Superior Bay view with 1 King Size bed

Food & Drink

Chocolate/Cookies, Minibar, Wine/Champagne, Bottle of water

Bathroom

Shower, Private bathroom, Bathtub or shower, Bathrobe, Slippers, Guest bathroom, Toilet paper, Towels, Shower cap, Shampoo, Body soap, Towels/Sheets (extra fee), Toothbrush, Toilet, Hairdryer, Conditioner, Free toiletries

General

Key access, Safe, Hardwood or parquet floors, Smoke Alarm, Laptop safe, Fire extinguisher, Interconnecting room(s) available, Key card access, Air conditioning, Heating, Trash cans

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator, Electric kettle

Living Area

Fireplace, Desk

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

View

Pool view, Sea view

Room Amenities

Sofa bed, Non-feather pillow, Socket near the bed, Adapter, Clothes rack

Physical distancing

Single-room AC for guest accommodation
Standard Room with 1 King Size bed
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed
Standard Room with 1 King Size bed

Food & Drink

Chocolate/Cookies, Minibar, Wine/Champagne, Bottle of water

Bathroom

Shower, Private bathroom, Bathtub or shower, Bathrobe, Slippers, Guest bathroom, Toilet paper, Towels, Shower cap, Shampoo, Body soap, Towels/Sheets (extra fee), Toothbrush, Toilet, Hairdryer, Conditioner, Free toiletries

General

Key access, Safe, Hardwood or parquet floors, Smoke Alarm, Laptop safe, Fire extinguisher, Key card access, Air conditioning, Heating, Trash cans

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator, Electric kettle

Living Area

Fireplace, Desk

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

View

City view, Mountain view

Room Amenities

Adapter, Clothes rack, Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Executive Bay view with 1 King size bed
Room Type: Double
Room Size: 42 m2
1 King bed(s) Bed
Executive Bay view with 1 King size bed

Food & Drink

Chocolate/Cookies, Minibar, Wine/Champagne, Bottle of water

Bathroom

Guest bathroom, Toilet, Conditioner, Body soap, Toothbrush, Free toiletries, Bathtub or shower, Bathrobe, Slippers, Towels, Shampoo, Shower, Private bathroom, Shower cap, Toilet paper, Spa tub, Towels/Sheets (extra fee), Hairdryer, Bathtub

General

Key access, Carpeted, Safe, Hardwood or parquet floors, Ironing facilities, Smoke Alarm, Laptop safe, Fire extinguisher, Interconnecting room(s) available, Key card access, Air conditioning, Iron, Heating, Trash cans

Media & Technology

TV, Satellite channels, Radio, iPod dock, Telephone, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Wine glasses, Refrigerator, Electric kettle

Living Area

Fireplace, Sofa, Desk, Sitting area

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

View

Pool view, Sea view

Room Amenities

Sofa bed, Non-feather pillow, Socket near the bed, Adapter, Clothes rack

Physical distancing

Single-room AC for guest accommodation
Standard Room with 2 Single Size beds
Room Type: Twin
Room Size: 32 m2
2 Twin bed(s) Bed
Standard Room with 2 Single Size beds

Food & Drink

Chocolate/Cookies, Minibar, Wine/Champagne, Bottle of water

Bathroom

Shower, Private bathroom, Bathtub or shower, Bathrobe, Slippers, Guest bathroom, Toilet paper, Towels, Shower cap, Shampoo, Body soap, Towels/Sheets (extra fee), Toothbrush, Toilet, Hairdryer, Conditioner, Free toiletries

General

Key access, Safe, Hardwood or parquet floors, Smoke Alarm, Laptop safe, Fire extinguisher, Key card access, Air conditioning, Heating, Trash cans

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator, Electric kettle

Living Area

Fireplace, Desk

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

View

City view, Mountain view

Room Amenities

Adapter, Clothes rack, Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Junior King Suite
Room Type: Quad
Room Size: 60 m2
1 King bed(s) Bed

FAQ's

Is this Bai Chay hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Bai Chay hotel?

Check-in time for Bai Chay hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Bai Chay hotel have a swimming pool?

Yes, this Bai Chay hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Bai Chay hotel?

Best-rates for the Bai Chay hotel starts from $35 per night with includes Transportation/Shuttle, Security/Safety, Business Services, Bar, Laundry, Air Conditioner, Wellness Facilities, Fireplace/Heating, Restaurant, Designated Smoking Area, Ocean View, Spa, Guest Services, Entertainment, Barbecue/Outdoor Cooking, Internet, Parking, TV, Wheelchair Accessible, Balcony/Terrace, Oceanfront, Sports/Activities, Breakfast, Child Friendly, Pool, View, Accessibility With all other amenities. Float Homes offers a wide range of floating homes, houseboats, and water chalets, ensuring each traveler finds their ideal water escape, whether planning a water getaway, a family vacation, or a pet-friendly retreat with the whole group.

Is Bai Chay hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Bai Chay hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Bai Chay hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Bai Chay hotel?

Based on the information reported by the owner or manager, the Bai Chay hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Bai Chay hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Bai Chay hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $35
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