Pan Pacific Suzhou | Hotel in Suzhou

| 9.0 (580 Reviews) |  1 Bathroom
Suzhou Old Town Hotel | Pan Pacific Suzhou

Hotel in Suzhou Old Town, Suzhou

This smoke-free hotel features 4 restaurants, an indoor pool, and a fitness center. WiFi in public areas is free. Other amenities include a sauna, an outdoor tennis court, and spa services.
Pan Pacific Suzhou offers 336 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 47-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Suzhou hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.


An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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259 Xin Shi Road, Suzhou, 215007, China

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Bathtub or showerBathtub or shower
  • SoapSoap
  • ShampooShampoo
  • BathrobesBathrobes
  • TowelsTowels
  • Toothbrush and toothpasteToothbrush and toothpaste
  • Free toiletriesFree toiletries
  • Toilet paperToilet paper
  • Hair dryerHair dryer
BedroomBedroom
  • Air conditioningAir conditioning
  • Bed sheetsBed sheets
  • Down comforterDown comforter
  • Blackout drapes/curtainsBlackout drapes/curtains
  • SafeSafe
  • PhonePhone
  • SlippersSlippers
BreakfastBreakfast
  • 4 restaurants4 restaurants
  • Room service availableRoom service available
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 68 for adults and CNY 68 for childrenBuffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 68 for adults and CNY 68 for children
  • MinibarMinibar
  • Free tea bags/instant coffeeFree tea bags/instant coffee
  • Free bottled waterFree bottled water
  • Electric kettleElectric kettle
ParkingParking
  • Onsite parking options include a garageOnsite parking options include a garage
  • Limited onsite parkingLimited onsite parking
  • Electric car charging station on siteElectric car charging station on site
  • Height restrictions apply for onsite parkingHeight restrictions apply for onsite parking
AccessibilityAccessibility
  • Wheelchair-accessible public washroomWheelchair-accessible public washroom
  • Wheelchair-accessible loungeWheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevatorWheelchair-accessible path to elevator
  • Stair-free path to entranceStair-free path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible fitness centerWheelchair-accessible fitness center
  • Wheelchairs available on siteWheelchairs available on site
  • ElevatorElevator
  • Elevator door width (inches): 47Elevator door width (inches): 47
ActivitiesActivities
  • Steam roomSteam room
  • Spa servicesSpa services
  • Fitness centerFitness center
  • Billiards/pool tableBilliards/pool table
  • Golf driving rangeGolf driving range
  • SaunaSauna
  • Table tennisTable tennis
  • Lifeguards on siteLifeguards on site
  • Indoor poolIndoor pool
  • TennisTennis
  • Outdoor tennis courtOutdoor tennis court
  • Seasonal outdoor poolSeasonal outdoor pool
EntertainmentEntertainment
  • 47-inch flat-screen TV47-inch flat-screen TV
  • Satellite channelsSatellite channels
GeneralGeneral
  • Vending machineVending machine
  • ElevatorElevator
  • Gift shop/newsstandGift shop/newsstand
  • Banquet hallBanquet hall
  • Meeting rooms - 11Meeting rooms - 11
  • Conference space (12917 square feet)Conference space (12917 square feet)
  • Business centerBusiness center
  • Chinese (Mandarin)Chinese (Mandarin)
  • EnglishEnglish
  • Smoke-free propertySmoke-free property
Guest ServicesGuest Services
  • Indoor poolIndoor pool
  • Laundry facilitiesLaundry facilities
  • Seasonal outdoor poolSeasonal outdoor pool
  • Wedding servicesWedding services
  • Luggage storageLuggage storage
  • Dry cleaning serviceDry cleaning service
  • Daily housekeepingDaily housekeeping
  • Porter/bellhopPorter/bellhop
  • 24-hour front desk24-hour front desk
  • Concierge servicesConcierge services
  • Laundry facilitiesLaundry facilities
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • Pool sun loungersPool sun loungers
  • Pool umbrellasPool umbrellas
  • GardenGarden
  • Lifeguards on siteLifeguards on site

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: 6 pm early check-in subject to availability late check-in subject to availability late check-in fee: 50-percent of room rate for check-in between 1:00 pm and 6:00 pm minimum check-in age: 18
Check-out
Check-out
Check-out before noon express check-out available
Child Policy
Child Policy
Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free, per registered adult, when using existing bedding. rollaway/extra beds are available for cny 300.0 per day.
Payment Policy
Payment Policy
Fee for buffet breakfast: approximately cny 68 for adults and cny 68 for children late check-in fee: 50-percent of room rate for check-in between 1:00 pm and 6:00 pm rollaway bed fee: cny 300.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted safety features at this property include a fire extinguisher this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Reviews

MiMi
Aug 1, 2026 05:40:41 PM
Review Score:   8
Summary: swimming pool is like public swimming pool with lots of neighbohood kids having lessons, if you are looking for a nice outdoor swimming pool to chill and relax, this is not for you.
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Room Arrangement

Room InfoFacilities
Premier Twin
Room Size: 344 square feet m2
2 Twin Beds
Premier Twin

General

Square meters - 32, Square feet - 344, Free cribs/infant beds, Rollaway/extra beds (surcharge), Ping - 10, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Two Bedroom Executive Suite
Room Size: 1184 square feet m2
3 King Bed and Large Twin Beds
Two Bedroom Executive Suite

General

Square meters - 110, Square feet - 1184, Number of living rooms 1, Kitchenette, Courtyard view, Free cribs/infant beds, Number of bedrooms - 2, Rollaway/extra beds (surcharge), Ping - 33, Bed count minimum 3, Bed count maximum 3, Extra bed count 1
Premier King
Room Size: 344 square feet m2
1 King Bed
Premier King

General

Square meters - 32, Square feet - 344, Free cribs/infant beds, Rollaway/extra beds (surcharge), Ping - 10, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Family Triple Room
Room Size: m2
2 Queen Bed and Twin Bed
Family Triple Room

General

Garden view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Premier View Twin
Room Size: m2
2 Large Twin Beds
Premier View Twin

General

Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Family Two Bedrooms
Room Size: m2
2 Queen Beds
Family Two Bedrooms

General

Garden view, Free cribs/infant beds, Number of bedrooms - 2, Rollaway/extra beds (surcharge), Smart speaker, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Pagoda Suite
Room Size: m2
1 King Bed
Pagoda Suite

General

Number of living rooms 1, Kitchenette, Number of bathrooms - 1, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Premier Balcony King
Room Size: 388.00 square feet m2
1 King Bed
Premier Balcony King

General

Balcony, Square meters - 36, Square feet - 388.00, Garden view, No rollaway/extra beds, Free cribs/infant beds, Number of bedrooms - 1, Ping - 11, Bed count minimum 1, Bed count maximum 1
Deluxe King
Room Size: 344 square feet m2
1 King Bed
Deluxe King

General

Square meters - 32, Square feet - 344, Wheelchair accessible, No cribs (infant beds), Number of bedrooms - 1, Rollaway/extra beds (surcharge), Transfer shower, Ping - 10, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Twin
Room Size: 344 square feet m2
2 Twin Beds
Deluxe Twin

General

Square meters - 32, Square feet - 344, No cribs (infant beds), Rollaway/extra beds (surcharge), Ping - 10, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Premier King Grande
Room Size: m2
1 King Bed
Premier King Grande

General

Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Premier Balcony Twin
Room Size: 388.00 square feet m2
2 Large Twin Beds
Premier Balcony Twin

General

Balcony, Square meters - 36, Square feet - 388.00, Garden view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 11, Bed count minimum 2, Bed count maximum 2
Premier View King
Room Size: m2
1 King Bed
Premier View King

General

Courtyard view, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Premier Balcony Suite
Room Size: 732 square feet m2
1 King Bed
Premier Balcony Suite

General

Balcony, Square meters - 68, Square feet - 732, Separate dining area, Number of living rooms 1, Separate sitting area, Kitchenette, Garden view, Turndown service, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 21, Smart speaker, Dining table, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Family King Room
Room Size: m2
1 King Bed
Family King Room

General

No rollaway/extra beds, Free cribs/infant beds, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Family Suite
Room Size: 689 square feet m2
2 Queen Bed and Large Twin Bed
Family Suite

General

Square meters - 64, Square feet - 689, Garden view, Free cribs/infant beds, Number of bedrooms - 2, Rollaway/extra beds (surcharge), Ping - 19, Smart speaker, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Deluxe Suite
Room Size: 689 square feet m2
1 King Bed
Deluxe Suite

General

Square meters - 64, Square feet - 689, Separate dining area, Number of living rooms 1, Separate sitting area, Kitchenette, Free cribs/infant beds, Separate bedroom, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 19.36, Dining table, Bed count minimum 1, Bed count maximum 1, Extra bed count 1

FAQ's

Is this Pan Pacific Suzhou pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Pan Pacific Suzhou have a swimming pool? 

Yes, this Pan Pacific Suzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pan Pacific Suzhou? 

Best-rates for the Pan Pacific Suzhou starts from $75 per night with includes Air Conditioner, Parking, Pool, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Sports/Activities, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Breakfast, Child Friendly, Internet, Kitchen, Laundry With all other amenities. Float Homes offers a wide range of floating homes, houseboats, and water chalets, ensuring each traveler finds their ideal water escape, whether planning a water getaway, a family vacation, or a pet-friendly retreat with the whole group.

Is Pan Pacific Suzhou a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pan Pacific Suzhou wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Pan Pacific Suzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pan Pacific Suzhou? 

Based on the information reported by the owner or manager, the Pan Pacific Suzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pan Pacific Suzhou? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Pan Pacific Suzhou are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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