Sercotel Ayala | Hotel in Bilbao

| 8.9 (3352 Reviews) |   Pet Friendly  4 Bathrooms  8 Guests
Bilbao City Centre Hotel | Sercotel Ayala

Hotel in Bilbao City Centre, Bilbao

Conveniently set in the Bilbao City Center district of Bilbao, Sercotel Ayala is located 886 feet from Campos Eliseos Theater, 0.6 mi from Arriaga Theater and 0.9 mi from Funicular de Artxanda. The accommodations provides a 24-hour front desk as well as free WiFi throughout the property. A buffet breakfast is available daily at the hotel. All the rooms in this property are equipped with a desk, Smart TV and mini-bar. The property is 0.6 mi from Guggenheim Museum Bilbao, 1 mi from Euskalduna Conference Center and Concert Hall and 0.9 mi from Bilbao Fine Arts Museum. The train station is in close proximity of the hotel.The nearest airport is Bilbao Airport, 8.1 mi from the accommodations.

Sercotel Ayala is located in Bilbao.

This 4 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pet Friendly, and several others. This is a 4 star rated property and has over 3352 reviews with the average score of 8.9 . Coming to Bilbao and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 4 Bedrooms Hotel if you want to learn more about this FloatHomes.com place in Bilbao. These details are authentic, as they are provided by our partner, booking.com.

This Sercotel Ayala in Bilbao is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sercotel Ayala”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Canciller Ayala, 3, Bilbao, 48008, Spain

Amenities

Air ConditionerAir Conditioner
ParkingParking
Pet FriendlyPet Friendly
Wheelchair AccessibleWheelchair Accessible
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
HeatingHeating
InternetInternet
LaundryLaundry

Facility Overview

ParkingParking
  • ParkingParking
  • Parking garageParking garage
GeneralGeneral
  • Soundproof roomsSoundproof rooms
  • Pet friendlyPet friendly
  • SafeSafe
  • Smoke-free propertySmoke-free property
  • Air conditioningAir conditioning
  • Non-smoking roomsNon-smoking rooms
  • ElevatorElevator
  • Facilities for disabled guestsFacilities for disabled guests
  • Wifi in all areasWifi in all areas
  • HeatingHeating
Guest ServicesGuest Services
  • Pet bowlsPet bowls
  • Dry cleaningDry cleaning
  • Daily housekeepingDaily housekeeping
  • Pet basketPet basket
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Vending machine (drinks)Vending machine (drinks)
  • Tour deskTour desk
  • 24-hour front desk24-hour front desk
  • Ironing serviceIroning service
  • LaundryLaundry
  • Baggage storageBaggage storage
  • Express check-in/outExpress check-in/out
  • Vending machine (snacks)Vending machine (snacks)
  • ConciergeConcierge
  • Fax/PhotocopyingFax/Photocopying
  • Invoice providedInvoice provided
InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
  • InternetInternet
Security/SafetySecurity/Safety
  • Key accessKey access
  • CCTV in common areasCCTV in common areas
  • Smoke alarmsSmoke alarms
  • Key card accessKey card access
  • Security alarmSecurity alarm
  • Fire extinguishersFire extinguishers
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securelyDelivered food covered securely
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Breakfast to-go containersBreakfast to-go containers
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • First aid kits availableFirst aid kits available
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Access to healthcare professionalsAccess to healthcare professionals
  • Process in place to check health of guestsProcess in place to check health of guests
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available
  • Mobile app for room serviceMobile app for room service
  • Contactless check-in/outContactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation Policy
Cancellation Policy
Free cancellation
Pet Policy
Pet Policy
Pets are allowed upon request and charges may apply.
When booking more than 4 rooms, different policies and additional supplements may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.5
Location:
9.64
Staff:
9.35
Facilities:
8.84
Comfort:
9.3
Cleanliness:
9.27
Augusto
Oct 13, 2026 07:00:00 AM
Review Score:   9
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room InfoFacilities
Basic Double Room
Room Type: Double
Room Size: 14 m2
1 Twin bed(s) Bed
Basic Double Room

Food & Drink

Minibar

Bathroom

Shower, Toothbrush, Toilet paper, Hairdryer, Shampoo, Bidet, Towels, Free toiletries, Private bathroom, Body soap, Toilet

General

Safety deposit box, Hardwood or parquet floors, Smoke alarm, Soundproofing, Iron, Air conditioning, Key card access, Trash cans, Heating

Media & Technology

TV, Flat-screen TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Socket near the bed

View

Quiet street view, Inner courtyard view

Physical distancing

Single-room AC for guest accommodation
Standard Double Room
Room Type: Double
Room Size: 21 m2
1 Full bed(s) Bed
Standard Double Room

Food & Drink

Minibar

Bathroom

Shower, Toothbrush, Toilet paper, Hairdryer, Shampoo, Bidet, Towels, Free toiletries, Private bathroom, Bath, Bath or shower, Walk-in shower, Body soap, Toilet

General

Safety deposit box, Hardwood or parquet floors, Smoke alarm, Soundproofing, Iron, Air conditioning, Key card access, Trash cans, Heating

Media & Technology

TV, Flat-screen TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Cribs

Accessibility

Toilet with grab rails, Emergency cord in bathroom, Raised toilet, Accessible by elevator, Roll-in shower, Entire unit wheelchair accessible, Lowered sink, Shower chair, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Socket near the bed

View

Quiet street view, Inner courtyard view

Physical distancing

Single-room AC for guest accommodation
Superior Double Room
Room Type: Double
Room Size: 31 m2
1 Full bed(s) Bed
1 Sofa bed Bed
Superior Double Room

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Shower, Toothbrush, Toilet paper, Hairdryer, Shampoo, Bidet, Towels, Free toiletries, Private bathroom, Bath, Bath or shower, Body soap, Toilet

General

Safety deposit box, Hardwood or parquet floors, Smoke alarm, Soundproofing, Iron, Air conditioning, Key card access, Trash cans, Heating

Media & Technology

TV, Flat-screen TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Seating area, Desk, Sofa

View

Quiet street view, View

Kitchen

Coffee machine, Electric kettle

Bedroom

Linens, Wardrobe or closet, Cribs

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Socket near the bed, Sofa bed

Physical distancing

Single-room AC for guest accommodation
Double or Twin Room
Room Type: Twin/Double
Room Size: 21 m2
2 Twin bed(s) Bed
Double or Twin Room

Food & Drink

Minibar

Bathroom

Shower, Toothbrush, Toilet paper, Hairdryer, Shampoo, Bidet, Towels, Free toiletries, Private bathroom, Bath or shower, Body soap, Toilet

General

Safety deposit box, Hardwood or parquet floors, Smoke alarm, Soundproofing, Iron, Air conditioning, Key card access, Trash cans, Heating

Media & Technology

TV, Flat-screen TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

Quiet street view, Inner courtyard view, View

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Sercotel Ayala pet-friendly for guests? 

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sercotel Ayala? 

Check-in time for Sercotel Ayala starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sercotel Ayala have a swimming pool? 

No, this Sercotel Ayala does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sercotel Ayala? 

Best-rates for the Sercotel Ayala starts from $112 per night with includes Air Conditioner, Parking, Pet Friendly, Wheelchair Accessible, Accessibility, Security/Safety, Business Services, Guest Services, Breakfast, Child Friendly, Heating, Internet, Laundry With all other amenities. Float Homes offers a wide range of floating homes, houseboats, and water chalets, ensuring each traveler finds their ideal water escape, whether planning a water getaway, a family vacation, or a pet-friendly retreat with the whole group.

Is Sercotel Ayala a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sercotel Ayala wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Sercotel Ayala is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sercotel Ayala? 

Based on the information reported by the owner or manager, the Sercotel Ayala indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sercotel Ayala? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Sercotel Ayala are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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