The Old Custom House | Hotel in Padstow

| 8.8 (411 Reviews) |  1 Bathroom
Treator Hotel | The Old Custom House

Hotel in Treator, Padstow

Along with a restaurant, this smoke-free inn has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a hair salon.
The Old Custom House offers 22 accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and hair dryers. This Padstow inn provides complimentary wireless Internet access. Housekeeping is provided daily.

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South Quay, Padstow, PL28 8BL, United Kingdom

Amenities

TVTV
Security/SafetySecurity/Safety
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
Child FriendlyChild Friendly
HeatingHeating
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Bathtub or showerBathtub or shower
  • Hair dryerHair dryer
  • Designer toiletriesDesigner toiletries
  • Private bathroomPrivate bathroom
  • TowelsTowels
BedroomBedroom
  • Bed sheetsBed sheets
  • HeatingHeating
  • DeskDesk
  • Iron/ironing boardIron/ironing board
BreakfastBreakfast
  • 1 bar1 bar
  • 1 restaurant and 1 coffee shop/cafe1 restaurant and 1 coffee shop/cafe
  • Electric kettleElectric kettle
  • Coffee/tea makerCoffee/tea maker
ParkingParking
  • Offsite parking within 499 ft (GBP 8.80 per night)Offsite parking within 499 ft (GBP 8.80 per night)
AccessibilityAccessibility
  • Upper floors accessible by stairs onlyUpper floors accessible by stairs only
  • This property does not have elevatorsThis property does not have elevators
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
ActivitiesActivities
  • Beach accessBeach access
EntertainmentEntertainment
  • Flat-screen TVFlat-screen TV
GeneralGeneral
  • EnglishEnglish
  • Smoke-free propertySmoke-free property
Guest ServicesGuest Services
  • Front desk (limited hours)Front desk (limited hours)
  • Hair salonHair salon
  • Daily housekeepingDaily housekeeping
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi

Policies

Check-in
Check-in
Check-in start time: 4:00 pm; check-in end time: 9:00 pm minimum check-in age: 18
Check-out
Check-out
Check-out before 11:00 am
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are not available.
Payment Policy
Payment Policy
Nearby parking fee: gbp 8.80 per night (499 ft away) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Morten
Aug 12, 2026 06:05:00 PM
Review Score:   8
Summary: X
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Room Arrangement

Room InfoFacilities
Deluxe Suite
Room Size: m2
1 King Bed
Deluxe Suite

General

No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Standard Twin Room
Room Size: 172 square feet m2
2 Twin Beds
Standard Twin Room

General

Square feet - 172, No cribs (infant beds), Number of bedrooms - 1, Square meters - 16, Ping - 4.83, Bed count minimum 2, City view, Bed count maximum 2
Apartment
Room Size: m2
3 King Beds and Twin Bed

General

Number of bedrooms - 2, No cribs (infant beds), Bed count maximum 3, Bed count minimum 3
Signature Double Room
Room Size: 192 square feet m2
1 Double Bed
Signature Double Room

General

Ping - 5.4, Square feet - 192, No cribs (infant beds), Number of bedrooms - 1, Square meters - 18, Sea view, Bed count minimum 1, Bed count maximum 1
Standard Double Room
Room Size: 172 square feet m2
1 Double Bed
Standard Double Room

General

Square feet - 172, No cribs (infant beds), Number of bedrooms - 1, Square meters - 16, Ping - 4.83, Bed count minimum 1, Bed count maximum 1
Signature Twin Room
Room Size: 192 square feet m2
2 Twin Beds
Signature Twin Room

General

Ping - 5.4, Square feet - 192, No cribs (infant beds), Number of bedrooms - 1, Square meters - 18, Sea view, Bed count minimum 2, Bed count maximum 2
Double Room (Cosy)
Room Size: m2
1 Double Bed
Double Room (Cosy)

General

No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this The Old Custom House pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Old Custom House have a swimming pool? 

No, this The Old Custom House does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Old Custom House? 

Best-rates for the The Old Custom House starts from $229 per night with includes TV, Security/Safety, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Toiletries, Guest Services, Child Friendly, Heating, Internet, Kitchen, Laundry With all other amenities. Float Homes offers a wide range of floating homes, houseboats, and water chalets, ensuring each traveler finds their ideal water escape, whether planning a water getaway, a family vacation, or a pet-friendly retreat with the whole group.

Is The Old Custom House a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Old Custom House wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the The Old Custom House has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Old Custom House? 

Based on the information reported by the owner or manager, the The Old Custom House indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Old Custom House? 

Based on the information reported by the owner or manager, details for the cancellation policy for the The Old Custom House are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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