The West Hotel & Spa | Hotel in Hanoi

| 9.0 (1528 Reviews) |  7 Bathrooms  17 Guests
Hang Dao Hotel | The West Hotel & Spa

Hotel in Hang Dao, Hanoi

Located in Hanoi and with Thang Long Water Puppet Theater reachable within a 4-minute walk, The West Hotel & Spa provides concierge services, allergy-free rooms, a terrace, free WiFi throughout the property and a restaurant. This 3-star hotel offers a tour desk and luggage storage space. The property has room service, a 24-hour front desk and currency exchange for guests. The units are equipped with air conditioning, a flat-screen TV with satellite channels, a fridge, a electric tea pot, a bidet, free toiletries and a desk. With a private bathroom equipped with a shower and a hairdryer, some units at the hotel also provide guests with a city view. All guest rooms feature a closet. A buffet, American or Asian breakfast is available at the property. Popular points of interest near The West Hotel & Spa include Hanoi Old City Gate, Hoan Kiem Lake and Trang Tien Plaza. Noi Bai International Airport is 15 miles away, and the property offers a paid airport shuttle service.

The West Hotel & Spa is located in Hanoi.

This 30 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Toiletries, Child Friendly, and several others. This is a 3 star rated property and has over 1528 reviews with the average score of 9 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 30 Bedrooms Hotel if you want to learn more about this FloatHomes.com place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This The West Hotel & Spa in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The West Hotel & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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23 Hàng Đào, Hanoi, Vietnam

Amenities

Air Conditioner
Designated Smoking Area
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Snack bar
  • Wine/Champagne
  • Fruit
Activities
  • Foot massage
  • Back massage
  • Body scrub
  • Massage
  • Walking tours
  • Hand massage
  • Spa facilities
  • Spa lounge/Relaxation area
  • Body wrap
  • Waxing services
  • Head massage
  • Full-body massage
  • Live music/Performance
  • Cooking class
  • Spa/Wellness packages
  • Body treatments
  • Bike tours
  • Spa
  • Couples' massage
  • Neck massage
  • Tour or class about local culture
  • Facial treatments
  • Beauty services
General
  • Air conditioning
  • Designated smoking area
  • Family rooms
  • Elevator
  • Smoke-free property
  • Soundproof rooms
  • Heating
  • Wifi in all areas
  • Non-smoking rooms
Guest Services
  • Private check-in/out
  • Laundry
  • Shuttle service
  • Currency exchange
  • Airport shuttle (additional charge)
  • Room service
  • 24-hour front desk
  • Tour desk
  • Car rental
  • Shuttle service (additional charge)
  • Airport shuttle
  • Daily housekeeping
  • Concierge
  • Baggage storage
  • Express check-in/out
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Terrace
Security/Safety
  • Smoke alarms
  • Fire extinguishers
  • 24-hour security
  • Key access
  • CCTV outside property
  • Key card access
  • Security alarm
  • CCTV in common areas
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
9.23
Location:
9.73
Staff:
9.63
Facilities:
8.91
Comfort:
9.14
Cleanliness:
9.17
steve
Jan 15, 2026 08:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Great location ! Breakfast was great very friendly helpful staff
Summary: Great place to stay to explore the city ! Many places easy reached by walking
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Conditioner, Towels, Toilet, Body soap, Free toiletries, Bathtub or shower, Private bathroom, Hairdryer, Toothbrush, Toilet paper, Shampoo, Bidet, Towels/Sheets (extra fee), Shower cap, Shower, Slippers

Media & Technology

Flat-screen TV, TV, Satellite channels, Cable channels, Telephone

General

Air conditioning, Hypoallergenic, Key access, Tile/Marble floor, Smoke Alarm, Key card access, Soundproof, Fire extinguisher, Iron, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Deluxe Double Room with City View
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed
Deluxe Double Room with City View

Food & Drink

Minibar, Bottle of water

Bathroom

Conditioner, Towels, Toilet, Body soap, Free toiletries, Bathtub or shower, Private bathroom, Hairdryer, Toothbrush, Toilet paper, Shampoo, Bidet, Towels/Sheets (extra fee), Shower cap, Shower, Slippers

Media & Technology

Flat-screen TV, TV, Satellite channels, Cable channels, Telephone

General

Air conditioning, Hypoallergenic, Key access, Tile/Marble floor, Smoke Alarm, Key card access, Soundproof, Fire extinguisher, Iron, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area

View

View, Quiet street view, City view

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Triple Room with City View
Room Type: Triple
Room Size: 36 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed
Triple Room with City View

Food & Drink

Minibar, Bottle of water

Bathroom

Conditioner, Towels, Toilet, Body soap, Free toiletries, Bathtub or shower, Private bathroom, Hairdryer, Toothbrush, Toilet paper, Shampoo, Bidet, Towels/Sheets (extra fee), Shower cap, Shower, Slippers

Media & Technology

Flat-screen TV, TV, Satellite channels, Cable channels, Telephone

General

Air conditioning, Hypoallergenic, Key access, Tile/Marble floor, Smoke Alarm, Key card access, Soundproof, Fire extinguisher, Iron, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area

View

View, Quiet street view, City view

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Junior Suite with Balcony
Room Type: Suite
Room Size: 30 m2
1 Queen bed(s) Bed
Junior Suite with Balcony

Food & Drink

Minibar, Bottle of water

Bathroom

Conditioner, Towels, Toilet, Body soap, Free toiletries, Bathtub or shower, Private bathroom, Hairdryer, Toothbrush, Toilet paper, Shampoo, Bidet, Towels/Sheets (extra fee), Shower cap, Shower, Slippers

Media & Technology

Flat-screen TV, TV, Satellite channels, Cable channels, Telephone

General

Air conditioning, Hypoallergenic, Key access, Tile/Marble floor, Smoke Alarm, Key card access, Soundproof, Fire extinguisher, Iron, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Patio, Balcony

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area

View

View, Quiet street view, City view

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Exclusive services

Complimentary breakfast in the executive lounge

Cleanliness & disinfection

Hand sanitizer
Superior Double Room
Room Type: Double
Room Size: 23 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Conditioner, Towels, Toilet, Body soap, Free toiletries, Bathtub or shower, Private bathroom, Hairdryer, Toothbrush, Toilet paper, Shampoo, Bidet, Towels/Sheets (extra fee), Shower cap, Shower, Slippers

Media & Technology

Flat-screen TV, TV, Satellite channels, Cable channels, Telephone

General

Air conditioning, Hypoallergenic, Key access, Tile/Marble floor, Smoke Alarm, Key card access, Soundproof, Fire extinguisher, Iron, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Deluxe Twin Room
Room Type: Twin
Room Size: 27 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Conditioner, Towels, Toilet, Body soap, Free toiletries, Bathtub or shower, Private bathroom, Hairdryer, Toothbrush, Toilet paper, Shampoo, Bidet, Towels/Sheets (extra fee), Shower cap, Shower, Slippers

Media & Technology

Flat-screen TV, TV, Satellite channels, Cable channels, Telephone

General

Air conditioning, Hypoallergenic, Key access, Tile/Marble floor, Smoke Alarm, Key card access, Soundproof, Fire extinguisher, Iron, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Family Room
Room Type: Family
Room Size: 38 m2
2 Queen bed(s) Bed
Family Room

Food & Drink

Minibar, Bottle of water

Bathroom

Conditioner, Towels, Toilet, Body soap, Free toiletries, Bathtub or shower, Private bathroom, Hairdryer, Toothbrush, Toilet paper, Shampoo, Bidet, Towels/Sheets (extra fee), Shower cap, Shower, Slippers

Media & Technology

Flat-screen TV, TV, Satellite channels, Cable channels, Telephone

General

Air conditioning, Hypoallergenic, Key access, Tile/Marble floor, Smoke Alarm, Key card access, Soundproof, Fire extinguisher, Iron, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Hang Dao hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hang Dao hotel?

Check-in time for Hang Dao hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hang Dao hotel have a swimming pool?

No, this Hang Dao hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hang Dao hotel?

Best-rates for the Hang Dao hotel starts from $43 per night with includes Fireplace/Heating, Restaurant, Guest Services, Internet, Air Conditioner, Transportation/Shuttle, Security/Safety, Spa, Breakfast, Designated Smoking Area, Toiletries, Child Friendly, Laundry, Accessibility, Entertainment, Balcony/Terrace, Sports/Activities, Wellness Facilities With all other amenities. Float Homes offers a wide range of floating homes, houseboats, and water chalets, ensuring each traveler finds their ideal water escape, whether planning a water getaway, a family vacation, or a pet-friendly retreat with the whole group.

Is Hang Dao hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hang Dao hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hang Dao hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hang Dao hotel?

Based on the information reported by the owner or manager, the Hang Dao hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hang Dao hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hang Dao hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
US $43
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