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Holiday Inn Acapulco La Isla by IHG | Hotel in Acapulco

| 9.2 (675 Reviews) |  1 Bathroom
Playa Diamante Hotel | Holiday Inn Acapulco La Isla by IHG

Hotel in Playa Diamante, Acapulco

Family-friendly hotel with free valet parking and a fitness center
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Holiday Inn Acapulco La Isla by IHG offers 101 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. Premium cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Acapulco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

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Blvd. De Las Naciones, 2000, Acapulco, 39907, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Ocean View
Balcony/Terrace
Transportation/Shuttle
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Hair dryer
  • Private bathroom
  • Free toiletries
  • Towels
Bedroom
  • Premium bedding
  • Pillow menu
  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets
  • Down comforter
  • Air conditioning
  • Electrical adapters/chargers
  • Mobile key entry
  • Iron/ironing board
  • Soundproofing
  • Phone
  • Guidebooks/recommendations
  • Restaurant dining guide
  • Desk
  • Free local calls
  • Local maps
  • Safe
  • Connecting rooms available
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 350 for adults and MXN 195 for children
  • Room service available
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Free bottled water
  • Coffee/tea maker
Parking
  • Free beach shuttle
  • Wheelchair-accessible parking and van parking available
  • Free self parking on site
  • Free valet parking on site
Accessibility
  • Wheelchair-accessible restaurant
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible pool
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Stair-free path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible business center
  • Wheelchair-accessible van parking
  • Wheelchair-accessible fitness center
  • Wheelchairs available on site
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Well-lit path to entrance
Activities
  • Health/beauty spa
  • Children's pool
  • Outdoor pool
  • Fitness center
Entertainment
  • Cable channels
  • Premium channels
  • TV
General
  • Computer station
  • Business center
  • Coworking space
  • Meeting rooms - 5
  • Conference center
  • Vending machine
  • Ballroom
  • Reception hall
  • ATM/banking services
  • Banquet hall
  • Gift shop/newsstand
  • Front-desk safe
  • Water dispenser
  • English
  • Spanish
  • Romance packages available
  • Designated smoking areas
  • Couples dining
  • Communal living room
Guest Services
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • In-room child care (surcharge)
  • Pool gate
  • Children's pool
  • Snack bar/deli
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Porter/bellhop
  • Wedding services
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Terrace
  • Garden
  • Pool sun loungers

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 11:00 am contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. cribs (infant beds) are available for mxn 250.00 per night.
Payment Policy
Fee for buffet breakfast: approximately mxn 350 for adults and mxn 195 for children pet fee: mxn 800.00 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) crib (infant bed) fee: mxn 250.00 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 20 lbs per pet) pets allowed for an extra charge of mxn 800.00 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jonny
Mar 6, 2025 09:16:26 AM
Review Score:   10
Summary: Very clean and the staff was very nice.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room, 1 King Bed
Room Size: 86 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Cribs/infant beds (surcharge), Extra bed count 1, Number of bathrooms - 1, Rollaway/extra beds (free), Square meters - 8, Square feet - 86, Wardrobe or closet, Ping - 2.42, Bed count minimum 1, Bed count maximum 1, City view
Standard Room, 1 King Bed, Balcony
Room Size: 86 square feet m2
1 King Bed
Standard Room, 1 King Bed, Balcony

General

Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Cribs/infant beds (surcharge), Extra bed count 1, Number of bathrooms - 1, Balcony or patio, Rollaway/extra beds (free), Square meters - 8, Square feet - 86, Wardrobe or closet, Balcony, Ping - 2.42, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 King Bed
Room Size: 108 square feet m2
1 King Bed
Suite, 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 108, Sofa bed, Pets not allowed, Cribs/infant beds (surcharge), Extra bed count 2, Number of bathrooms - 1, Square meters - 10, Rollaway/extra beds (free), Ping - 3.04, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view
Standard Room, 2 Queen Beds (Pet Friendly)
Room Size: m2
2 Queen Beds
Standard Room, 2 Queen Beds (Pet Friendly)

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Wardrobe or closet, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 2 Queen Beds
Room Size: 86 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds

General

Number of living rooms 0, Number of bedrooms - 0, Square meters - 8, No cribs (infant beds), Square feet - 86, Wardrobe or closet, Pets not allowed, Ping - 2.42, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Standard Room
Room Size: m2
1 Twin Bed
Standard Room

General

Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Wardrobe or closet, Room and bed type depend on availability check-in, Pets not allowed, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Standard Room, 2 Queen Beds, Balcony
Room Size: 86 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds, Balcony

General

Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Number of bathrooms - 1, Balcony or patio, Square meters - 8, Square feet - 86, Wardrobe or closet, Ping - 2, Balcony, Bed count minimum 2, City view, Bed count maximum 2
Standard Room, 1 King Bed (Top Floor)
Room Size: m2
1 King Bed
Standard Room, 1 King Bed (Top Floor)

General

Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Wardrobe or closet, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Queen Beds, Accessible
Room Size: 86 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds, Accessible

General

Number of bedrooms - 0, Wheelchair-width doorways, Lever door handles, Room and bed type depend on availability check-in, Transfer shower, Grab bar - near toilet, Lowered locks/deadbolt, Low-height bed, Square feet - 86, Wheelchair-accessible bathroom vanity, Bathroom emergency pull cord, Wardrobe or closet, Ping - 2.42, Bed count minimum 2, Number of living rooms 0, Grab bar - in shower, Low-height counters/sink, Low-height desk, Raised toilet seat, Pets not allowed, Hand-held showerhead, Wheelchair accessible, Number of bathrooms - 1, Lowered peephole/view port in door, Portable shower seat, Square meters - 8, City view, Bed count maximum 2
Standard Room, 2 Queen Beds (Top Floor)
Room Size: m2
2 Queen Beds
Standard Room, 2 Queen Beds (Top Floor)

General

Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Wardrobe or closet, Pets not allowed, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this Playa Diamante hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Playa Diamante hotel have a swimming pool?

Yes, this Playa Diamante hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playa Diamante hotel?

Best-rates for the Playa Diamante hotel starts from $112 per night with includes Business Services, Bar, Kitchen, Laundry, Air Conditioner, Pool, Designated Smoking Area, TV, Ocean View, Bedding/Linens, Restaurant, Toiletries, Parking, View, Balcony/Terrace, Transportation/Shuttle, Breakfast, Child Friendly, Internet, Wellness Facilities, Guest Services With all other amenities. Float Homes offers a wide range of floating homes, houseboats, and water chalets, ensuring each traveler finds their ideal water escape, whether planning a water getaway, a family vacation, or a pet-friendly retreat with the whole group.

Is Playa Diamante hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playa Diamante hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playa Diamante hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playa Diamante hotel?

Based on the information reported by the owner or manager, the Playa Diamante hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playa Diamante hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Playa Diamante hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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