City of Carcassonne Rentals France Occitanie Carcassonne City of Carcassonne

Hotel de la Cité Carcassonne - MGallery Collection | Hotel in Carcassonne

| 9.4 (816 Reviews) |  1 Bathroom
City of Carcassonne Hotel | Hotel de la Cité Carcassonne - MGallery Collection

Hotel in City of Carcassonne, Carcassonne

Luxury hotel with a winery and a full-service spa
An attached winery, a full-service spa, and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is available on request.
Hotel de la Cité Carcassonne - MGallery Collection offers 59 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include a steam room and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Place Auguste Pierre Pont, Carcassonne, 11000, France

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Eco-friendly toiletries
  • Bathtub or shower
  • Towels
  • Hair dryer
  • Bathrobes
Bedroom
  • Free cribs/infant beds
  • Blackout drapes/curtains
  • Premium bedding
  • Pillow-top mattress
  • Air conditioning (climate-controlled)
  • Pillow menu
  • Bed sheets
  • Phone
  • Desk
  • LED light bulbs
  • Recycling
  • Energy-saving switches
  • Slippers
  • Individually decorated
  • Safe
  • Individually furnished
  • Soundproofing
  • Connecting rooms available
  • Turndown service
  • Eco-friendly cleaning products provided
  • Water-efficient showers only
Breakfast
  • 24-hour room service
  • Buffet breakfast available for a fee daily 7 AM–10:00 AM: EUR 30 for adults and EUR 15 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Coffee/tea maker
  • Free bottled water
  • Electric kettle
  • Minibar
Parking
  • Limited onsite parking
  • Uncovered valet parking on site (EUR 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Electric car charging station on site
Accessibility
  • Wheelchair-accessible concierge desk
  • Stair-free path to entrance
  • Elevator
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
Activities
  • Rafting
  • Hiking/biking trails
  • Scooter/moped rentals
  • Windsurfing
  • Boat tours
  • Snorkeling
  • Golfing
  • Mountain biking
  • Kayaking
  • Bicycle rentals
  • Seasonal outdoor pool
  • Winery attached
  • Steam room
  • Full-service spa
  • Shopping
Entertainment
  • 42-inch flat-screen TV
  • Cable channels
General
  • Meeting rooms
  • Business center
  • Conference center
  • Elevator
  • ATM/banking services
  • Front-desk safe
  • Banquet hall
  • Library
  • Gift shop/newsstand
  • Water dispenser
  • French
  • English
  • Spanish
  • Biodegradable coffee stirrers
  • No plastic soda bottles
  • Local artist showcase
  • No plastic drinking straws
  • Vegan dining options
  • Designated smoking areas (fines apply)
  • Reusable cups only
  • Locally-owned & organized tours & activities
  • No plastic water bottles
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • At least 80% lighting from LEDs
  • Vegetarian dining options
  • Reusable tableware only
  • Biodegradable drinking straws
Guest Services
  • Free cribs/infant beds
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Snack bar/deli
  • Babysitting (surcharge)
  • Laundry facilities
  • Luggage storage
  • Daily housekeeping
  • 24-hour front desk
  • Tour/ticket assistance
  • Multilingual staff
  • Concierge services
  • Wedding services
  • Change of bedsheets (on request)
  • Dry cleaning service
  • Turndown service
  • Change of towels (on request)
  • Porter/bellhop
Internet
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
Outdoors
  • Garden
  • Vegetable garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace
Spa
  • Turkish bath/hammam
  • Massage - Swedish
  • Massage - deep-tissue
  • 2 treatment rooms
  • Body wraps
  • Massage/treatment rooms
  • Manicures and pedicures
  • Facials
  • Steam room
  • Body scrubs
  • Body treatments
  • Spa open daily
  • Aromatherapy
  • Massage - prenatal
  • Ayurvedic treatments

Policies

Check-in
Check-in start time: 4 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for eur 80.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately eur 30 for adults and eur 15 for children uncovered valet parking fee: eur 30 per night (in/out privileges) pet fee: eur 20 per pet, per night service animals are exempt from fees rollaway bed fee: eur 80.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of eur 20 per pet, per night service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges property registration number fr0f532662145 safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Jul 14, 2025 03:00:38 PM
Review Score:   10
Summary: The most beautiful and unique hotel I’ve stayed in. Absolutely fabulous stay.
See All Reviews

Room Arrangement

Room Info Facilities
Suite, 1 Double Bed, Terrace
Room Size: m2
1 Double Bed
Suite, 1 Double Bed, Terrace

General

No rollaway/extra beds, Bed count minimum 1, Bed count maximum 1
Classic Room, 1 King Bed, City View
Room Size: 215 square feet m2
1 King Bed
Classic Room, 1 King Bed, City View

General

Number of living rooms 0, Square feet - 215, Number of bedrooms - 0, Ping - 6, Pets not allowed, Wheelchair accessible, Number of bathrooms - 1, Square meters - 20, No rollaway/extra beds, Bathroom grab bars, Bed count minimum 1, Bed count maximum 1, City view
Junior Suite, 1 King Bed with Sofa bed
Room Size: m2
2 King Bed and Double Sofa Bed
Junior Suite, 1 King Bed with Sofa bed

General

No rollaway/extra beds, Bed count minimum 2, Bed count maximum 2
Family Room, Multiple Beds
Room Size: m2
3 Double Bed and Twin Beds
Family Room, Multiple Beds

General

No rollaway/extra beds, Bed count maximum 3, Bed count minimum 3
Superior Room, 1 Queen Bed, Terrace, Garden View
Room Size: m2
1 Queen Bed
Superior Room, 1 Queen Bed, Terrace, Garden View

General

No rollaway/extra beds, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed
Room Size: m2
1 King Bed
Suite, 1 King Bed

General

Bed count minimum 1, Bed count maximum 1
Superior Room overlooking the gardens and ramparts - a king-size bed
Room Size: 215 square feet m2
1 King Bed
Superior Room overlooking the gardens and ramparts - a king-size bed

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 215, Number of bedrooms - 0, Pets not allowed, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Square meters - 20, Ping - 6.04, Garden view, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this City of Carcassonne hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at City of Carcassonne hotel?

Check-in time for City of Carcassonne hotel starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the City of Carcassonne hotel have a swimming pool?

Yes, this City of Carcassonne hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in City of Carcassonne hotel?

Best-rates for the City of Carcassonne hotel starts from $396 per night with includes Parking, Guest Services, Breakfast, Child Friendly, Laundry, TV, Restaurant, Bar, Kitchen, Air Conditioner, Pool, Wheelchair Accessible, Business Services, Bedding/Linens, Spa, Internet, Designated Smoking Area, Balcony/Terrace, Accessibility, Wellness Facilities, Entertainment With all other amenities. Float Homes offers a wide range of floating homes, houseboats, and water chalets, ensuring each traveler finds their ideal water escape, whether planning a water getaway, a family vacation, or a pet-friendly retreat with the whole group.

Is City of Carcassonne hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the City of Carcassonne hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the City of Carcassonne hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the City of Carcassonne hotel?

Based on the information reported by the owner or manager, the City of Carcassonne hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for City of Carcassonne hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the City of Carcassonne hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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