Río Serrano Hotel + Spa | Hotel in Torres del Paine

| 9.3 (1144 Reviews) |  6 Bathrooms  14 Guests
Torres Del Paine Hotel | Río Serrano Hotel + Spa

Hotel in Torres Del Paine

Offering Bed & Breakfast and Full-board, Hotel Río Serrano + Spa is in Torres del Paine. There is an on-site restaurant and a garden overlooking the Paine Massif. A buffet breakfast is served daily. Guests traveling with the Full-Board program have complimentary breakfast, lunch and dinner. Regional specialties can be ordered at the restaurant, while enjoying one of the many wines from the property's cellar. Drinks and cocktails can be enjoyed at De agostini Restobar. Boat trips, hiking and horseback riding activities can be practiced. Additionally, guests can explore the areas choosing from several available excursions, for an extra fee. Hotel Río Serrano is 52 mi from Puerto Natales and 202 mi from Ibañez del Campo Airport in Punta Arenas. It is 2.5 mi from one of the entrances to Torres del Paine National Park. Shuttle services can be arranged for an extra fee. Free parking and wireless connection is provided.

Río Serrano Hotel + Spa is located in Torres del Paine.

This 211 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Business Services, Toiletries, and several others. This is a 4 star rated property and has over 1144 reviews with the average score of 9.3 . Coming to Torres del Paine and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 211 Bedrooms Hotel if you want to learn more about this FloatHomes.com place in Torres del Paine. These details are authentic, as they are provided by our partner, booking.com.

This Río Serrano Hotel + Spa in Torres del Paine is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Río Serrano Hotel + Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
Sector Río Serrano, Torres del Paine, 6170000, Chile

Amenities

Parking
Pool
TV
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Special diet meals (on request)
  • Fruit
  • Wine/Champagne
  • Coffee house on site
  • Kids' meals
Parking
  • Parking on site
  • Parking
  • Private Parking
  • Free parking
  • Accessible parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Foot massage
  • Tour or class about local culture
  • Facial treatments
  • Spa/Wellness packages
  • Spa
  • Fishing
  • Public Bath
  • Indoor pool
  • Massage
  • Game room
  • Hiking
  • Head massage
  • Fitness center
  • Spa lounge/Relaxation area
  • Full-body massage
  • Body treatments
  • Hand massage
  • Movie nights
  • Live sports events (broadcast)
  • Neck massage
  • Locker rooms
  • Pool table
  • Temporary art galleries
  • Steam room
  • Back massage
  • Sauna
  • Live music/Performance
  • Horseback riding
  • Body scrub
  • Fitness
  • Body wrap
  • Couples' massage
  • Beauty services
  • Spa facilities
Entertainment
  • Indoor play area
  • Board games/Puzzles
General
  • Facilities for disabled guests
  • Elevator
  • Wifi in all areas
  • Smoke-free property
  • Hypoallergenic room available
  • Non-smoking rooms
  • Heating
  • Safe
Guest Services
  • Airport shuttle
  • Express check-in/out
  • Shuttle service (additional charge)
  • Daily housekeeping
  • Fax/Photocopying
  • Private check-in/out
  • Laundry
  • Tour desk
  • Airport shuttle (additional charge)
  • Shuttle service
  • Shared lounge/TV area
  • 24-hour front desk
  • Baggage storage
  • Meeting/Banquet facilities
  • Packed lunches
  • Concierge
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Sun deck
  • Terrace
  • BBQ facilities
  • Garden
  • Outdoor furniture
Security/Safety
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • 24-hour security
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Face masks for guests available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Swimming pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
Our full board plan offers a luxurious experience with all meals included in the hotel's main restaurant, where you'll have the opportunity to enjoy the breakfast buffet, a la carte lunch and dinner accompanied by beverages such as juice, water, soft drinks and house wine. along with this the program provides a stocked mini-bar in your room, meals and drinks from the restobar - whose a la carte menu is available 12 hours per day - and practical lunch boxes for your expeditions. stay connected with free wifi in rooms and common areas, access to the spa, climatized pool, gym and saunaguests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.97
Location:
9.47
Staff:
9.24
Facilities:
9.26
Comfort:
9.48
Cleanliness:
9.45
Elina
Jul 5, 2025 07:00:00 AM
Review Score:   9
Bulgaria
Reviewer Type: Couple
Travel Purpose: leisure
Positive: If you're searching for luxury and cozyness in the same time, while enjoying the magnificent views of Torres del Paine, Hotel Rio Serrano is your place. There're numerous facilities that can satisfy every taste. The Spa centre works till late and can be a great end of your hiking day. There's also a variety of food and 2 places where you can eat, all prepared with local ingredients and quite delicious. Another good thing is that you cam book different experiences directly from the hotel - horse riding, day hikes or many more. Even if you're not going on their organised excursions, the stuff is helpful and provides some valuable tips which to make your experience even better. We were also impressed by the portions of complimentary lamb the guests were served. It was cooked in a traditional Chilean way.
Negative: We had a problem with the hot water in the room. Even though we waited for some time, it was warm at best and not hot as you can expect from such a hotel. However, we stayed for 1 night only so it might be a temporary issue.
Summary: Great hotel with a magnificent view of Torres del Paine
See All Reviews

Room Arrangement

Room Info Facilities
Classic Double or Twin Room
Room Type: Twin/Double
Room Size: 28 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Walk-in shower, Private bathroom, Shower, Bathrobe, Slippers, Guest bathroom, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Shower cap, Toilet, Towels

General

Trash cans, Key card access, Hypoallergenic, Air conditioning, Heating, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Pay-per-view channels

Living Area

Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)

View

View

Services

Wake-up service

Accessibility

Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Classic Twin or Double room - All Inclusive
Room Type: Twin/Double
Room Size: 28 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Walk-in shower, Private bathroom, Shower, Bathrobe, Slippers, Guest bathroom, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Shower cap, Toilet, Towels

General

Trash cans, Key card access, Hypoallergenic, Air conditioning, Heating, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Pay-per-view channels

Living Area

Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)

View

View

Services

Wake-up service

Accessibility

Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Superior Double or Twin Room with Mountain View
Room Type: Twin/Double
Room Size: 32 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Bathrobe, Shower, Private bathroom, Slippers, Guest bathroom, Toilet paper, Body soap, Shampoo, Hairdryer, Bathtub, Conditioner, Shower cap, Toilet, Towels

General

Trash cans, Key card access, Hypoallergenic, Heating, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Pay-per-view channels

Living Area

Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)

View

River view, Mountain view, View

Services

Wake-up service

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Standard Double or Twin Room
Room Type: Twin/Double
Room Size: 24 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Walk-in shower, Private bathroom, Shower, Bathrobe, Slippers, Guest bathroom, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Shower cap, Toilet, Towels

General

Trash cans, Key card access, Hypoallergenic, Heating, Safe

Media & Technology

Telephone

Living Area

Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)

Services

Wake-up service

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Superior Double or Twin Room with Mountain View - All Inclusive
Room Type: Twin/Double
Room Size: 32 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Bathrobe, Shower, Private bathroom, Slippers, Guest bathroom, Toilet paper, Body soap, Shampoo, Hairdryer, Bathtub, Conditioner, Shower cap, Toilet, Towels

General

Trash cans, Key card access, Hypoallergenic, Heating, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Pay-per-view channels

Living Area

Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)

View

River view, Mountain view, View

Services

Wake-up service

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Standard Double or Twin Room - All inclusive
Room Type: Twin/Double
Room Size: 24 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Walk-in shower, Private bathroom, Shower, Bathrobe, Slippers, Guest bathroom, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Shower cap, Toilet, Towels

General

Trash cans, Key card access, Hypoallergenic, Heating, Safe

Media & Technology

Telephone

Living Area

Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)

Services

Wake-up service

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Torres Del Paine hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Torres Del Paine hotel?

Check-in time for Torres Del Paine hotel starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Torres Del Paine hotel have a swimming pool?

Yes, this Torres Del Paine hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Torres Del Paine hotel?

Best-rates for the Torres Del Paine hotel starts from $284 per night with includes Ocean View, Oceanfront, Accessibility, Fireplace/Heating, Restaurant, Breakfast, TV, Wheelchair Accessible, Transportation/Shuttle, Business Services, Toiletries, Guest Services, Barbecue/Outdoor Cooking, Parking, View, Private Pool, Balcony/Terrace, Security/Safety, Spa, Entertainment, Internet, Pool, Sports/Activities, Wellness Facilities, Child Friendly, Laundry With all other amenities. Float Homes offers a wide range of floating homes, houseboats, and water chalets, ensuring each traveler finds their ideal water escape, whether planning a water getaway, a family vacation, or a pet-friendly retreat with the whole group.

Is Torres Del Paine hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Torres Del Paine hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Torres Del Paine hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Torres Del Paine hotel?

Based on the information reported by the owner or manager, the Torres Del Paine hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Torres Del Paine hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Torres Del Paine hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
US $284
You will be redirected to  
Hot Deal - It has been viewed 19 times today
Not the right fit? Check out our other properties in Torres Del Paine
9.2 (133 Reviews)
Bed & Breakfast
  • Balcony/Terrace
  • Security/Safety
  • Bedding/Linens